Senior Strategist
Brightspot Strategy, A Buro Happold Company
• Led stakeholders through visioning, strategy, and user experience design processes to build consensus and co-create solutions for physical space, services, and staffing at colleges and universities• Designed and facilitated inclusive, hands-on engagements through in-person, virtual, and hybrid formats• Conducted user research including quantitative and qualitative analyses and synthesize findings into compelling diagrams, frameworks, and presentations that provide clear direction and options for key decision makers through an iterative process • Managed client relationships and project success• Led the development and implementation of tangible DEI practices for brightspot, co-chaired Buro Happold's Diversity + Inclusion Forum for North America, and facilitated the creation of DEI practices for other teams at Buro Happold