• Maintained and grew client relationships, provide leadership and liaison responsibilities between clients and delivery teams. Plan, estimate, and manage scope, resources and budget.• Defined scope (epics, stories, business rules) and organized scope into sprints and releases. Helped reinforce agile philosophies by acting as scrum master and implementing key business and operational processes for recently re-organized teams.• Assessed current state of systems, processes and work tools to identify inefficiencies and challenges faced across the business lifecycle. Defined programs to address capabilities most needed by sales to achieve its key objectives.• Prioritized business/functional requirements and documented user flows. Managed scope across releases, including enhancement requests and launch-critical UAT feedback.

• Developed operational strategy and drove organization vision in collaboration with the CEO. • Analyzed daily internal operations and identified areas of process enhancement. Directly managed operations, HR, and accounting to achieve growth targets.• Worked with CIO and executive IT leadership to establish roadmaps and critical product expectations, defined specific product objectives and developed milestones and timelines.• Analyzed company operations and employee productivity, building a culture ensuring team members thrive and organizational outcomes.• Supervised 6 to 10 projects simultaneously, led the team of 50 people including 5 Project Managers, 30 Software Engineers, and 10 Quality Assurance specialists.

• Business requirements elicitation and clarification with Customer (including workshops conducting).• Requirements specification (High-level documents and Spec development). • Requirements management (determine dependencies). • Business Process diagrams preparation (UML). Drafts and screens prototyping based on user requirements. • IU design (Photoshop, Flash), UI coding (HTML, CSS, PHP).

• Requirements collection for adapting the software for industry needs.• Business analysis, customization and software integration.• Data analysis, integration and migration

• Development and support of the News portal in the Republic of Belarus (Top-5 in Mass media Rating). • Organizing of the monitoring of the President and Government elections and other activities that integrated all the election points in the country (more than 500 contact points).