Client service professional with a strategic focus, delivering a collaborative approach to the management and growth of branding, design, innovation and communications projects. Consulting independently since January 2020, my work involves new business pitching, facilitating workshops and interviews and leading client relationships for high profile brand identity, design and communications programmes. I also consult for boutique independent agencies to help with business development, brand strategy, advising on client servicing processes, strengthening new business responses and recruitment. Prior to consulting, my last employed role was at Pentagram Design, where I was an Associate Partner for over a decade, and where I retain a consultancy relationship with several partners. Through this and previous roles at DMB&B, The Partners and Brand Union, I have gained over 20 years’ experience in branding, design and communications across all sectors. Clients have included: Google, Unilever, Roche, Virgin Money, Virgin Media, BT, Huawei, Vodafone, Clarks, Decathlon, BAA, Swarovski, Waitrose, Berry Brothers, University of the Arts London, Imperial College London, London Design Festival, London Design Biennale, East Bank London, ITV. I have a flexible and proactive style, blending critical thinking and problem solving with a positive approach. I have a particular interest in helping businesses and brands to become a force for good both socially and environmentally. I believe in building strong relationships with both clients and internal teams through understanding, diplomacy and consensus building, plus I enjoy training and mentoring.