• Promoted from Volunteer to Event Assistant to Registration Manager within one year• Manage registration for conferences with up to 1200 attendees• Recruit, train and manage registration volunteers• Test and give feedback on Conexsys registration website usability • Correspond with sponsors, exhibitors, speakers, delegates, colleagues, and volunteers by phone, email, text, and in person• Warmly welcome and register exhibitors, sponsors, speakers, and delegates, including dignitaries • Create and distribute weekly reports in Excel• Edit and proofread sponsorship documents, emails, programs, and website information• Focus on event and guest safety by keeping room attendance within the occupancy load • Update EventMobi app throughout the conference• Help with setup and teardown of events

Serves CanBIM members and the AECO industry by executing engaging and educational events across Canada.

• Corresponded with 325+ residents, 220+ staff, and visitors by phone, email, fax, and in person• Performed general clerical duties including photocopying, collating, laminating, and filing • Produced reports and documents using Word, Excel, and Publisher• Updated the reception resource manual with an additional 15 subheadings• Scheduled 70 LTC staff using Excel and ADP software• Sorted and distributed mail• Created and confirmed reservations using SuperSaas software• Processed guest check-ins and payments• Greeted and directed visitors while maintaining a warm and welcoming atmosphere • Conducted tours for prospective residents and families in groups of 2 to 12

• Demonstrated and trained clients on products at trade shows for Staples, Canadian Tire, and Home Hardware• Conducted online and field research • Created PowerPoint presentations on current retail markets

• Reported on local community news• Wrote feature articles regarding current events • Interviewed citizens and obtained personal stories to share and inspire others• Captured pictures

• Prepared breakfast, lunch, dinner, appetizers, and desserts as part of a small staff for groups ranging in size from 3-300• Executed contracts and BEOs for meetings, retreats, and social life-cycle events• Discussed special dietary requests with guests to ensure expectations were exceeded• Prevented waste and minimized costs by creating recipes and dishes based on what produce needed to be used quickly• Planned and modified menus and ordered produce accordingly• Strengthened a safe and healthy working environment as part of the Health and Safety Committee• Optimized time and multitasked as the only cook, server, and dishwasher for up to 50 guests during breakfast hours• Spearheaded a kitchen blog to publish frequently requested recipes• Trained new staff members and kitchen volunteers on the procedures and systems of the kitchen

• Developed and implemented training procedures and a manual to be used by all new summer staff• Updated database of students on campus • Designed an online application to streamline the early arrival process • Worked within tight deadlines to facilitate a smooth transition between fall, winter, and summer semesters • Accessed Conference Programming software as a resource and to book guests • Compiled and distributed minutes as part of the Move-in Day Committee • Collected guest and student payments, distributed mail, signed for and distributed courier packages• Liaised with students, parents, and various departments by telephone, email, and face-to-face • Gave tours of the residences to groups of up to 50 people, welcoming new and potential students and their families and answering questions

• Implemented weekly sales by updating the pricing software and flagging items on the shelf• Processed claims of returned and damaged goods, organizing usable items to be donated to local charities• Monitored pricing integrity with storewide scans • Performed cashier responsibilities as required• Balanced cash of five registers and made deposits of up to $20,000