Kate Jordan, Msw Email & Phone Number

New York, New York, United States

Columbus, Ohio, United States

• Served as strategic advisor and provided programmatic, fiscal, and administrative oversight for a diverse grant portfolio representing $5.3 million invested in senior volunteerism and anti-poverty initiatives
• Proactively built strong and trusting relationships with 20+ local government and nonprofit grantees resulting in positive grantee feedback and promotion within twelve months for providing exceptional customer service.
• Onboarded grant recipients by conducting kickoff meetings to set expectations and establish a schedule of ongoing check-in calls to gain continued insight into grantee needs and performance
• Conducted regular financial and programatic progress reviews for each grant to monitor project health and provide support in reaching desired outcomes
• Coached current and prospective grantees by providing expert technical assistance and troubleshooting related to regulatory requirements of federal grants and use of eGrants grants management system
• Delivered comprehensive and easy-to-understand training to internal and external audiences on grant reporting requirements and best practices for grants management

Washington D.C.

• Actively listened to customers to determine their needs and resolved sensitive issues as the public-facing point of contact and subject matter expert for all questions related to member benefits for over 5,000.
• Prioritized a high volume of fast-moving administrative duties, including ensuring completion of onboarding requirements, coordinating travel, processing payments, and tracking time-sensitive tasks across several.
• Spearheaded policy and process changes to promote efficiency and the digitization of administrative tasks resulting in Outstanding and Noteworthy Performance Awards for going above normal job responsibilities resulting.
• Liaised with key offices and contributed expert knowledge of technical systems to troubleshoot software issues, implement resolutions, and work with developers to test system updates to enhance customer experience
• Designed and facilitated several trainings for internal and external audiences, including onboarding webinars and asynchronous trainings on how to use various technical systems

Manila, Philippines

• Collaborated with local staff to design and facilitate training for 1,530 adolescent youth in life skills and reproductive health
• Authored and managed two community grant projects with a combined budget of $2,737 resulting in three multi-day trainings for 72 female students
• Implemented trainings responsive to local and organizational needs, including an English language camp, public speaking seminars, an international creative writing contest producing 7 national and 2 international.
• Developed and facilitated youth development modules for Padayon Mindanao’s Educate and Engage to Empower (E2E) Camp, a USAID sponsored youth camp for 48 out-of-school youth from conflict areas
• Improved volunteer-staff relations as an Advisory Committee member representing over 120 volunteers
• Assessed seven organizations throughout the Philippines to evaluate the viability of future volunteer placements and to educate local partners on the benefits of hosting a Peace Corps volunteer

New York, NY

• Drafted sections of published research reports in collaboration with grassroots community-based organizations, including analyzing and interpreting legislation, regulations, and policies to inform policy recommendations
• Supported a research analysis of the effectiveness of Participatory Budgeting initiative in New York City by conducting phone and in-person interviews with community-based organizations, liaising with City Council.
• Created participatory action research tools, data collection matrixes, and easy-to-understand data reporting templates to promote an efficient and effective research process

New York, NY

• Facilitated weekly individual counseling sessions for two adults with mental health diagnoses and intellectual disabilities
• Led a weekly empowerment-based social skills group for ten adults with developmental disabilities
• Monitored client progress through weekly assessments and reported on outcomes during case consultations to inform objectives of therapeutic treatment and effective interventions
• Assessed needs and abilities of prospective participants in inclusive Birthright programs by conducting intake interviews
• Trained and mobilized over 100 high school students and adults with intellectual disabilities to lobby in Albany, NY and Washington, D.C. for disability rights

Antigua, Guatemala

• Executed social/educational activities for 24 children living at Hogar Rosa de Amor, a home for neglected youth
• Oversaw a fundraising benefit dinner where 50+ attendees contributed over $3,000 to support youth programming
• Communicated in Spanish to build and strengthen interpersonal relationships across cultures

Padam Pokhari, Nepal

• Taught three English classes daily to over 200 children at Shree Bhanu Secondary School located in rural Nepal
• Organized daily “neighborhood schools” to provide additional English language instruction to local students

Master Of Social Work - Msw, Concentration In Community Organizing, Planning And Development, Graduated With Honors

• Honors’ Graduate with focus in Community Organizing, Policy, and Global Social Work • Student Leader of the Macro Social Work Student.

Bachelor Of Arts (Ba), Sociology/Concentration In Human Services, Summa Cum Laude; 3.94 Gpa

• Dean's List, All semesters • Outstanding Sociology Graduate, 2012 • Writing Tutor, SUNY New Paltz Tutoring Center, 2009-2010 • Member of.

Suny Brockport Vietnam Program: Danang, Vietnam

• Engaged in coursework in Vietnamese culture, language, history, and politics • Conducted weekly interviews with families affected by.