Manage Guest Experience, Target Café, Starbucks, Pizza Hut and Softlines departments within a $46M store with 175 employees, 12 team leaders, and 6 executives. Directly lead teams to achieve payroll and sales goals while providing a pleasant shopping experience and driving both basket size and guest loyalty.

Manage hiring, turnover, training and development, scheduling, recognition, and payroll in $24M store for 110 employees, 10 team leaders, and 5 executives.• Tasked to bring red workcenter to green – left workcenter with 97.9% green metrics. • Significantly improved team survey results over LY with 100% of team stating they felt they could trust their HR.• Chosen as District Training Sponsor – achieved #1 group results YTD.• Awarded yearly Drive For Results Award by district leaders.• Chosen as a US representative for new store openings in Canada to hire, develop, and oversee opening operations for two locations in Toronto and Vancouver Island.

Manage and run $300k copy center - in top 10% of the company. Work closely with customers to design creative solutions to business needs, oversee five employees, and manage operations.• Built preferred customer program up from 10 to nearly 125 members. Best program in district, among the top in company. Visited and interviewed by SVP about my approach to building such a successful program and driving incremental business. Video of interview posted on internal website to train and inspire other stores.• Initiated and executed in-store recycling. Nominated by District and Regional Managers as Regional All Star.

Deliver excellent customer service by assisting with sales, running entire floorpad, managing inventory, merchandising, and protecting company assets.

Managed inventory for 18 import and domestic subclasses in the Intimates Department. Responsible for forecast accuracy, store in-stock levels, inventory turnover and markdowns. Partnered with buyers, inventory experts, international sourcing team, and domestic vendors to effectively run these programs and drive sales.• Graduated from Target's fourteen-week training program - the best training program in retail.• Responsible for monitoring replenishment parameters, forecast model accuracy, and PO allocation exceptions for the entire Intimates Department. Managed team of ten BAs to complete tasks and realized 57% improvement in forecast variance.• Designed approach to test the impact on profitability of moving hanging panties to a bin display. Anticipated 30% increase in sales.• Nominated for MPress award based on demonstrated teaming capabilities.

Performed sales, customer service, and merchandising activities in seven departments. Consistently achieved monthly sales goals.

Utilized several skills and abilities including market research, strategy development, creative ideation and tactical execution to develop a marketing campaign aimed at increasing collegiate sales of the Mentos® brand by 25%. • Selected by Mentos® management team as best campaign out of three teams.

Placed on a team of three interns to analyze the Intimates, Hosiery and Performance Wear Division. • Identified top performing programs and important trends in order to yield higher sales and capture 40% of missed sales. • Recommended improvements to current set and replenishment strategies, which helped increase sales and reduce markdowns.• Analyzed destination, seasonal, and ad-sensitive products. Found opportunities to gain sales through improved floor pad placement.