I work with organisations to elevate the 'Power of Team' I immerse myself in understanding a team’s culture, values, and dynamics to design bespoke workshops that deliver real impact. Together, we develop practical strategies that elevate a team’s performance and build sustainable collaboration through "the Power of Team".I facilitate sessions such as:- Building trust and alignment with a new leader- Creating a proud, unified team identity- Defining shared values and actionable behaviors- Laying the groundwork for effective structures and culture- Optimising team engagement and collaboration- Refining processes and optimising work environments

Writing and creating literature for publishing in the self-help and children sectors.

Responsible for leading Project Management Teams delivering end-to-end research projects across both local and multinational client accounts in Market Sizing and Understanding service line.• Lead and right sized Project Management team supporting approx. £20mn worth client account projects, both newly boarded clients and on-going clients (both ad hoc projects and long continuous tracking projects) with focus on revenue protection and revenue growth• Compliance with SLAs, KPI and other delivery commitments. Lead end to end operational reviews to identify and implement opportunities – reduction of cycle time of 50%, and improved First Time Right• Responsible for financial health of the projects – budgeting, pricing, tracking, scope change, cost negotiation• Sponsored and lead process, governance, standardisation reviews and initiatives • Delivered Leadership and Project Management Training courses to up to ~150 people• Lead the People Team for the Service Line, leading initiatives such as Peer Group Mentoring, Junior Deep Dives, Pod Casts, Onboarding Materials for New Starters etc.

Responsible for recruiting and establishing Project Management and Operations Teams delivering research projects in a new start-up.• Built Project Management and Operations teams in Bulgaria and UK to support fast revenue growth (both ad hoc projects and long continuous tracking projects) • Compliance with SLAs, KPI and other delivery commitments• Responsible for financial health of the projects – budgeting, pricing, tracking, scope change, cost negotiation• Co-lead process, governance, standardisation reviews and initiatives• Developed and delivered Leadership and Project Management Training courses for broader organisation• Implementation of new research platform central to running of the business

Currently looking for different opportunity in Research/ Operations.Working in a voluntary capacity supporting local Covid 19 support groups.

- Lead global team driving production and delivery of data for on-going services and new client set-up to global clients focussing on global harmonised data and insights in market research industry (supporting over ~100 clients)- Managed large scale global productivity and efficiency initiatives such as digitisation/ automation in parts of e2e process, organisation re-structure and optimisation, more relevant and real time quality checks etc.- Extensive experience in HR related topics and people management- Sponsored and delivered on Leadership Programming and Talent Development for ~40 mid level leaders- Introduced and lead more transparency in Ways of Working and Communication- Big budget financial management and operating planning

- Lead global team supporting large global client on BAU: compliance with SLAs, KPIs, other delivery commitments - resulted in increased quality and shorter cycle times- Lead global team managing increased scope and revenue for multiple global client: delivering on client milestones and satisfaction. Introduced multiple new initiatives for improvement and innovation in this space- Lead project management team on deliver of intiatives- Developed teams, talent and bench strength leveraging new sources of recruitment, development plans and leadership training for associates

- Assignment in Johannesburg, South Africa, responsible for input operations (data acquisition, input validation and statistical operations) for the RMS (Retail Measurement Service) and CPS (Consumer Panel Service) for South Africa and Sub Sahara Countries- Developed local talent across teams to promote local associates into leadership positions and to enable them to have stronger career progression- Focussed on modernising data collection, from pen and paper to hand held devices and leveraging real time quality checks in South Africa, Kenya and Nigeria- Started and lead WIN (Women in Nielsen) in South Africa and Sub Sahara Africa: resulting in increased # females in leadership roles, and introduction of new labour practices- Leveraged Busines Process Improvement leading to year on year cost reductions through process efficiencies- Responsible for financial and budget planning for the department and region

- Lead organisation of ~1300 FTE and ~15,000 freelancers globally for the BASES and Consumer Research businesses in Data Aquisition- Managed multiple different methods of data collection: self administered on line, mobile, hand held devices, MSP, Qualitative, pen and paper, 3rd party vendor- Changed consumer experience by modernising data collection through laptop aided and mobile data collection in e.g. China, India, Kenya, Nigeria, Turkey- Organisation optimisation through labour arbitrage and spans of control- Contributed to year on year 6% productivity