Kate Miller

Kate Miller Email and Phone Number

Chief Technology Officer / Chief Information Officer @ Former CTO and CIO
Annapolis, MD, US
Kate Miller's Location
Annapolis, Maryland, United States, United States
Kate Miller's Contact Details

Kate Miller work email

Kate Miller personal email

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About Kate Miller

Kate Miller is an accomplished IT executive who helps organizations use technology to achieve their most substantial goals. She has led technology organizations to deliver results for publicly traded corporations, government agencies and consulting firms. Highlights of her leadership skills include:□ Technology Leadership. Expertise establishing and implementing technology vision and strategy at publicly traded corporations and government agencies. Proven consulting experience with career history of applying latest technology advancements such as digital, data, cloud, and agile to achieve business goals and outcomes.□ Change Management/Leadership Effectiveness. Comprehensive ability to lead transformational change in technology, processes, and culture so organizations can meet and exceed customer and stakeholder expectations. Successful transformations in Digital, Cloud, Technology Modernization, IT organization processes, talent, culture and business partnership. □ Cybersecurity/Governance/Risk Management. Deep experience with cybersecurity, governance, risk management, compliance, and data protection in regulated industries. Improved company risk posture via increased investments as well as culture change in information security. Strengthened program control, governance and risk processes. □ Operational Excellence. Delivers technology change while also improving day-to-day operational delivery to achieve business objectives. Improved system availability and decreased significant technology incidents, while increasing the frequency and amount of change to support business needs. Delivered significant modernization programs with quality and stability needed to ensure smooth digital processing for large, complex financial systems.□ Cost Control. Track-record in leveraging technology to reduce cost. Delivered significant technology transformations while reducing overall technology costs at multiple organizations. Experience managing employee and contracting resources in distributed global technology centers.Kate has recently completed a longtime dream to set sail and explore parts of the world by sea. She is now ready to find the next organization that would benefit from her leadership to accelerate achievement of substantial goals.

Kate Miller's Current Company Details
Former CTO and CIO

Former Cto And Cio

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Chief Technology Officer / Chief Information Officer
Annapolis, MD, US
Kate Miller Work Experience Details
  • Former Cto And Cio
    Former Cto And Cio
    Annapolis, Md, Us
  • Mathematica
    Chief Technology Officer, Human Services
    Mathematica Jun 2020 - Present
    Princeton, New Jersey, Us
  • Unum
    Global Cio
    Unum Jul 2013 - May 2018
    Chattanooga, Tn, Us
    Kate was Senior Vice President and Global Chief Information Officer at Unum Group, an $11B, publicly traded (NYSE:UNM) provider of employee benefits in the U.S. and U.K. She led all technology and information security for Unum Group’s three primary business units, plus corporate functions such as Finance, Human Resources, Legal and Investments.• Served as trusted technology advisor to CEO and his team, attended CEO’s Senior Leadership Committee meetings, advised Board of Directors on IT strategy and security matters and participated at Board Audit Committee meetings as standing management contributor. Created strong partnership between IT and business at all levels and areas of the organization.• Improved customer experience, business and technology efficiency, and competitive advantage moving Unum technology to the cloud including SaaS (e.g. Salesforce.com, Workday HR and Financials, ServiceNow, O365), PaaS and IaaS.• Achieved paradigm changing acceleration in technology delivery by moving entire IT organization to Agile culture and delivery methodology.• Contributed to substantial improvements in key business measures, including total shareholder return, revenue growth, customer experience, and operational expenses.• Significantly advanced corporate risk posture with increased investments and culture change in Information Security. Co-founded Data Protection Committee to increase awareness and advance Unum’s ability to protect sensitive data for millions of customers.
  • Internal Revenue Service
    Associate Cio, Applications Development
    Internal Revenue Service Nov 2005 - Jul 2013
    Washington, District Of Columbia, Us
    At the IRS, Kate led software development, maintenance and testing of all software used by 90,000 internal users and 100M+ external customers to provide tax administration for the U.S. Federal Government. • Served as senior technology advisor to Commissioner and Deputy Commissioners of the IRS, as well as Business Unit Leadership, on technology, modernization programs, legislative changes, and risk management. Advised internal and external auditors on IRS technology operations and advancement progress.• Helped the IRS enter the digital era by delivering technology advancements, including, modernization of high-volume/high-availability transaction processing systems, creation of individual taxpayer account database, significant improvements in web and mobile-based customer service applications, and increased use of data analytics for fraud and compliance activities. Increased mobile self-service by 230% to over 120M interactions.• Provided near real-time response to taxpayers regarding acceptance or rejection of electronically filed tax returns by implementing modernized electronic filing system for individual tax returns. Surpassed congressional goal of 80% by achieving 85% of all tax returns filed electronically.• Saved $30 Billion of taxpayer dollars with new data models that more than doubled amount of revenue protected from fraud in IRS history. Leveraged Machine Learning and Big Data technology to improve analytics capabilities.• Expedited updating of taxpayer account information from nine days to 48 hours by modernizing tax processing systems built in the 1960s. Achieved 26% increase in tax refunds issued within seven days.
  • Cgi
    Vice President
    Cgi Jun 1993 - Apr 2005
    Montreal, Quebec, Ca
    Kate began her career in 1993 at American Management Systems, a technology and management consulting firm where she served government agencies and corporate clients across a diverse range of assignments, including software implementation, internal software development and product management.

Kate Miller Education Details

  • James Madison University
    James Madison University
    Computer Information Systems

Frequently Asked Questions about Kate Miller

What company does Kate Miller work for?

Kate Miller works for Former Cto And Cio

What is Kate Miller's role at the current company?

Kate Miller's current role is Chief Technology Officer / Chief Information Officer.

What is Kate Miller's email address?

Kate Miller's email address is km****@****mpr.com

What schools did Kate Miller attend?

Kate Miller attended James Madison University.

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