Worked as part of the IT Scanning/Shop Floor team in Ryan's Supervalu Togher.• Dealt with staff/management requests on a daily basis. Liaised with sales representatives from different suppliers. Internal point of contact for staff queries regarding sales/signage/figures. Dealt with customer queries and complaints via phone and directly. Helped customers to find what they need instore and ensuring they leave feeling satisfied. • Organized instore promotions directly from Musgrave. Spoke directly to Musgrave for any issues myself or other staff members may have regarding promotions/computer issues. • Responsible for product margins & pricing. Use of excel & word daily. Sending faxes/emails/orders through the phone & computer.• Provide cover for checkouts or shop floor when needed.

6 month Internship in the Global Logistic Operations department in Dell EMC, Ovens. Working alongside the Customer Service Logistics Team. • Gained an insight into life at a large multinational company. Increased knowledge of the IT industry. Improved supply chain knowledge• Increased levels of responsibility as I proved myself to my colleagues. Conducted important reports daily, including the Kanban report and the FARS (Field Availability Rates).• Learned valuable skills in Excel, Access and other applications such as SAP, Oracle11i, and Servigistics. • Attended a variety of meetings, conference calls. Improved communication skills through these channels as well as email. Liaised with a number of a different departments

• This company provides financial advice to a diverse range of clients. Here, I improved my communication skills and learned a variety of administrative skills.• Use of excel & word daily. Greeting clients as they came in for meetings and dealing with them over the phone. Running errands for the full time staff members such as going to the bank and the post office. Going through the mail every morning and flagging anything important. Balancing a backlog of accounts that had piled up during the year.