-Management of the software licenses in the organization (Office, SAP, and financial software systems). -Maintaining the unit network, managing it and providing a solution to various malfunctions.-Advanced network and troubleshooting software and hardware support in the organization. -Training and coaching employees, communicating job expectations and appraising their performance.-Running regular checks on network and data security-Identifying and acting on opportunities to improve and update software and systems-Conducting regular system audits-Running and sharing regular operation system reports with senior staff-Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages