Oversee all financial and administrative procedures efficiently, including expenses and supplier payments, communicate with stakeholders in a professional manner. Implement policies and procedures and advise where improvements are necessary, offering support. Organise events such as training and technology days and trade shows. Support Sales Director with diary management for meetings, events, calls and enquiries. Travel arrangements for Directors and Engineers, both UK and international. Successfully manage numerous email accounts. Responsibility for ISO 9001 manual, ensuring compliance.