Kate Popplestone Email & Phone Number

Eastbourne, Gb

Coordinator/Administrator for Cloud 9 Vets, specialising in end of life careMy key responsibilities include:Connecting with pet owners across the UK telephonically as well as via email and text, assisting and advising on all services, coordinating booking of appointments, liaising with the more than 50 Cloud 9 veterinary surgeons countrywide as well as all other external partners, and resolving queries effectively and efficiently.Ensuring all client information is efficiently and accurately recorded on the system, including vet history and current health of the pets, requesting relevant vet history where applicable from external veterinary practices.Efficient management of administration, processing payments, sending emails and correctly and timeously directing calls and correspondence for colleagues, partners and management.As Cloud 9 Vets specialises in end of life care I need to demonstrate a high level of sensitivity and empathy during my conversations with the pet owners, offering a patient and caring attitude at all times.

London, England, United Kingdom

I worked in various caring roles, including looking after a stroke patient, dementia patients, and a frail 104-year-old with only partial mobility. These were live-in positions and my duties included:• Personal Care• Moving and Handling• Meticulous daily record keeping and reporting• Preparing and administering daily medications• Personal Assistant and Companion• Petty Cash• Menu planning, meal preparation and cooking according to dietary requirements of patients• Shopping, including online• Assisting with correspondence to family and friends• Making appointments and liaising with doctors and other health practitioners.

Surbiton, England, United Kingdom

On relocating to the UK in 2018 I worked for the Newnham family who have 2 children with muscular dystrophy. This was a 3-month position extended for 3 months, to support Mrs Newnham while she recovered from back surgery.• Personal Care• Moving and Assisting• Menu planning, meal preparation and cooking• Preparing and administering daily medications• Driving the children to and from schools and activities• Companionship• Shopping, general housekeeping and Personal Assistant duties.

Cape Town Area, South Africa

I worked mainly within educational book publishing environments. This required excellent management and time-keeping skills, as well as the ability to multitask, coordinating various projects simultaneously. I was responsible for project coordination, creating and working to detailed work schedules and diaries using Microsoft Office and other Diary Management software, briefing and managing freelancers, reporting to publishers, ensuring projects were within budget and on time. In addition I did book layout and design as well as proofreading. I am very computer literate, and have an excellent working knowledge of Adobe InDesign software, Microsoft Office, Google Docs and Google Sheets. • Project management: coordinating between publishers, authors, editors, designers and illustrators to ensure the smooth running of the project with timely and successful completion of each project.• Administration including creating and working to budgets, invoicing, payments, banking, diary management, commissioning of artwork, and much more.• Design and layout of a broad range of educational books and magazines including advertising, recreation of logos and branding.• Writing, editing and proofreading.• Filing and archiving of all work.• Picture research, scanning, colour correction and manipulation.

City Of Cape Town, Western Cape, South Africa

My main duties included liaising with the in-house design studio and the various editorial teams to ensure the smooth running of the extremely busy and deadline driven work flow. I was tasked with ensuring designs were adhered to, project managing the flow of freelance work to all external designers, typesetters, illustrators, editors and print houses. This included managing project time lines and budgets. I reported to the senior publishers in 4 different departments. Among other initiatives, during my time there I set up and ran training programs to better educate and cross pollinate information on the functioning of the various departments. When this contract came to an end, I worked on many projects for MML in a freelance capacity.

Johannesburg Area, South Africa

Very busy and varied position where my main duties were design and layout of educational materials from foundation phase to senior level, teacher guides, newsletters, posters, advertising, banners, certificates and annual reports. This position trained me in educational book design and gave me a great foundation for the next 14 years.

Johannesburg Area, South Africa

Extremely busy and deadline-driven position: design and layout of magazines and newspapers, as well as conceptualising and design of advertising. This included logo recreation and creation of graphics. Much of this design was under time pressure. I was responsible for 4 to 5 monthly magazines, as well as a weekly newspaper. During my time at Malnor I mentored and trained several junior designers.

Johannesburg Area, South Africa

Varied and creative position: design and layout of magazines, books, newsletters, advertising, office stationery, posters, banners, and annual reports. I became well versed in all print and pre-print matters.

Johannesburg Area, South Africa

I began my own small studio servicing the book publishing industry. I offered the layout and design of books from raw manuscript to print ready material.Clients included Penguin Books, Ravan Press, Hodder and Stoughton, and Macmillan.

Johannesburg Area, South Africa

Period employed January 1990 to December 1990Press Books was a small start-up studio, servicing the book and magazine publishing industry. This was my first position in desktop publishing, and was trained from the ground up in typesetting, layout and design, scanning and printing.

Johannesburg Area, South Africa

I joined Ince Printers in their computer sales division to sell desktop publishing systems and was fortunate enough to be sent on all their Typography, Design and Software training courses. Here I learnt all the fundamentals of layout and design, alongside training on the computer hardware.

Johannesburg Area, South Africa

I joined Panasonic as a junior admin clerk, and worked my way up to Debtors, Creditors, and Cash Book clerk. I then applied for a position on their sales team, selling Business Machines and Computers.