- jewellery design and manufacture- web design- branding - photography and editing- marketing and pr

Identifying and sourcing cheese and accompaniments through monitoring food trends.Building and developing relationships with existing producers while sourcing and ensuring the supplier background info on their ethics and sustainable credentials fit with our brand ethics while ensuring the flavour pairings are right. Essential to the innovation and progress of any NPD lines, ensuring the new products developed sit within the brand guidelines and help with the growth of the… Show more Identifying and sourcing cheese and accompaniments through monitoring food trends.Building and developing relationships with existing producers while sourcing and ensuring the supplier background info on their ethics and sustainable credentials fit with our brand ethics while ensuring the flavour pairings are right. Essential to the innovation and progress of any NPD lines, ensuring the new products developed sit within the brand guidelines and help with the growth of the business. continuously searching and evaluating new products within the food industry, by attending trade shows and generally immersing myself within the Artisan food industry. Responsible for Pricing products with appropriate margins, with competitive pricing in mind.Accountable for how Quicke's products are presented both online and, within retiual element of the business -the Cheese Box, this includes photography, copywriting and displays. Responsible for creating pairing suggestions and potential recipe ideas for any new products. Creation and updating of product pages on Quicke’s Website. Providing training from basics through to pairings and flavour profiling both internally and externally as well preparing the “Quicke’s curriculum” for internal trainings. Ensure Quicke's products represent the brand at gradings, NPD meetings and internally and externally. Show less

Supporting the Sales Director, UK Wholesale Manager, and Export & Multiple Retail Manager to ensure the smooth running of the Sales Department. I am always the first point of call if there is an issue to be resolved. I’m committed to making sure our service is second to none. I lead the weekly Huddle meetings with the monthly Sales and Marketing team, recording and reporting on the week's highlights and help strategize for the weeks ahead. I am the first port of call for all customers;… Show more Supporting the Sales Director, UK Wholesale Manager, and Export & Multiple Retail Manager to ensure the smooth running of the Sales Department. I am always the first point of call if there is an issue to be resolved. I’m committed to making sure our service is second to none. I lead the weekly Huddle meetings with the monthly Sales and Marketing team, recording and reporting on the week's highlights and help strategize for the weeks ahead. I am the first port of call for all customers; wholesalers, retailers, end-users, and the public helping to communicate the ethos and principles of Quicke’s as an award-winning producer of artisan clothbound cheese. Working closely with all other members of the Quicke’s team - Senior Management, Quality, Finance, Production, Packing, Stores, Marketing, Shop, and Farm Team - playing an integral part in the day-to-day running of the company.I manage the monthly Cheese Grading Process. Sampling every cheese produced at a 3 month and 12 month age, checking the flavour, ensuring the stock allocation and the flavour profile requirements for each customer is met and recorded. I am responsible for recording actions and communications for the wider business at the monthly Cheese meetings with Managers from all teams across the business, along with the monthly Stock Meeting. I am a key member of the New Product Development team (NPD), helping to design a process that ensures that innovation is at the forefront of business development while keeping the consistency of the brand values. I have designed and implemented processes to help with the training of new members of the team, along with improving internal systems for cross-team communication and direct customer contact. Helping to host B2B farm visits from wholesale customers, retail, and Influencers. Show less

Assisting in all aspects of Sales administration for Quicke’s.Responsible for the Customer Record Management System, updating and recording any sales activity, quotes, sample dispatch, and helping the Sales team to be able to follow up leads in a timely fashion. Responsible for Monthly Sales Agenda, including sales reporting, the sales pipeline, and analysis of lines and volumes sold and actions for the following month. Organizing the monthly Farm Tours, liaising with each member… Show more Assisting in all aspects of Sales administration for Quicke’s.Responsible for the Customer Record Management System, updating and recording any sales activity, quotes, sample dispatch, and helping the Sales team to be able to follow up leads in a timely fashion. Responsible for Monthly Sales Agenda, including sales reporting, the sales pipeline, and analysis of lines and volumes sold and actions for the following month. Organizing the monthly Farm Tours, liaising with each member of the team whose part of this to ensure smooth delivery and representation of the Brand. Managing and dispatching samples for the Sales and Marketing team in a timely fashion. Show less

Working for a large Birmingham-based supplier to the jewellery trade. Providing comprehensive customer support whilst also helping business development within the company. Skills & achievements included;Customer service, developing effective client relationships and resolving issues via phone, email, and livechat with a range of key customers for the businessTrack record of customer satisfaction / call rate / something which shows being goodStaff development, responsible for… Show more Working for a large Birmingham-based supplier to the jewellery trade. Providing comprehensive customer support whilst also helping business development within the company. Skills & achievements included;Customer service, developing effective client relationships and resolving issues via phone, email, and livechat with a range of key customers for the businessTrack record of customer satisfaction / call rate / something which shows being goodStaff development, responsible for mentoring and training new staff members on IT systemsMaintaining product expertise, training to receive expert-level information on key products in order to deal with industry specialists confidently and effectivelyAttention to detail, responsible for checking stock specification and updating systems accordinglyDatabase management, working with bespoke CRM system and stock catalogue Effective written communication skills, conveying complex issues simply over email and livechat Show less