- Manage and oversee partners and customer experience operations teams- Track and report on key metrics for the team- Use the database to create and manage restaurant profiles- Set up test pickups to ensure that restaurant partners are set up for success before launch- Liaise with other departments to ensure efficiency across all channels - Handle pre and post-production photography issues while also assisting with additional editing- Collect and relay customer feedback to restaurants, allowing them to use it to optimize their business- Manage the day-to-day operations of our restaurant partners

- Respond quickly and effectively to our merchants via email and phone- Consistently manage a high-volume of merchant partners- Clearly communicate MealPal's value proposition to current merchant partners- Proactively work to improve merchants’ experience- Track and report on key metrics for the team- Use the database to create and manage restaurant profiles- Set up test pickups to ensure that restaurant partners are set up for success before launch- Liaise with other departments to ensure efficiency across all channels - Handle pre and post-production photography issues while also assisting with additional editing- Collect and relay customer feedback to restaurants, allowing them to use it to optimize their business- Creative problem-solving in escalated client situations- Troubleshoot and find smart solutions to any issues- Manage the day-to-day operations of our restaurant partners

- Utilizing CRM programs to organize and structure communication between Uber Eats and restaurant partners - Providing comprehensive training on the Uber Eats tablet technology remotely to restaurant partners across ANZ - Making sure restaurant partners are set up for success by providing creative solutions for menu optimization, structuring next steps, and assisting them with questions over their first few weeks on the platformSpecial Projects: Eats Photography- Tasks included: Liaise with contracted photographers to schedule shoots, set standards, and improve image quality while providing additional editing assistance

- Utilizing CRM programs to organize and structure communication between Uber Eats and restaurant partners.- Fostering and maintaining business relationships on behalf of Uber Eats whilst upholding core company values- Facing clients and ensuring that their needs are met to the best of my ability- Understanding the goals and stresses of prospective restaurant partners, and catering Uber Eats as a personalized solution and launchpad to their future

Freelance photographer. Available services include: wedding, engagement, portraiture, and lifestyle photography.

- Acting as personal liaison between client and photographers/videographers- Management of client accounts through Salesforce- Developing meaningful relationships with diverse clientele - Booking photo sessions, selling package upgrades- Creation and verification of wedding timelines for photographers and videographers- Consulting with photo and video post production editing teams- Creative problem solving in escalated client situations- Product and monetary compensation negotiationsSpecial Projects: Venue Portfolios- Tasks included: image optimization, written copy, creation of webpages