Highly driven analyst within a major private healthcare provider, responsible for providing accurate and timely reporting, both internally and to the NHS. Key achievements• Responsible for maintenance and ongoing development of reporting system that enabled all NHS billing within the organisation• Developed and maintained complex SQL Stored Procedures to support a wide range of business end to end reporting• Provided in-depth analyses to support business requirements• Developed systems to support the accurate billing of locally agreed contracts between NHS trusts and hospitals • Training in SSRS, SSIS and DBA

Analyst within a major e-gaming organisation, responsible for broad ranging analyses. Key achievements• Worked with extensive datasets to carry out routine and ad-hoc reporting across the range of i-gaming products• Developed new reports using MS-SQL to allow increased visibility of player behaviour• Developed a Microsoft Access CRM system to allow the Bingo team to easily asses customer value and increase player retention• Developed excellent MS SQL skills

Analyst within a two person Computer Security Investigation and Incident Response team, with incident response & root-cause / MI responsibilities Key Achievements:• Developed the CSIIRT Vulnerability Scanning Service to provide a scheduled and ad-hoc vulnerability scanning service for the University• Achieved a significant reduction in incident response time, resulting in a significant time-saving for deskside support staff• Managed CSIIRT's response to several large-scale threat outbreaks, including major-incident process handling, incident response, pattern-analysis of infection vectors, cross-team collaboration• Implemented improved policy frameworks for incident management, leading to a significantly reduced re-infection rate, and reduced cost to the business • Single-handedly dealt with approximately 500 network alerts per month• Developed prototype early threat-detection toolset in conjunction with ITS Networks team members

Temporary education sector role, responsible for managing and interrogating large data sets and supporting key stakeholders within a PRINCE2 Programme and Project Management environment.Key Achievements: • Significantly progressed a major pilot project through the use of data analysis and communication to achieve a c. 150% improvement in data return. This involved analysing available datasets and resources to ensure appropriate stakeholders were targeted and providing ongoing support throughout the data collection process. • Delivered strong improvements in accuracy & valuable reporting via a deep understanding of the datasets• Achieved sign-off of a major work package of a business-critical project. This involved rigorous testing, data validation and verification of a data collection portal prior to roll-out to external stakeholders• Progressed and streamlined the monthly contract management checkpoint staging through improved processes, communication and sign-off management• Designed and implemented new systems & processes to assess contract metrics on a regular basis • Responsible for successful data migration and data cleansing project utilising advanced Microsoft Excel skills.• Worked closely with other members of the project management team in maintaining and monitoring project documentation, including project plans and risk and issue registers.

A range of temporary roles completing projects for organizations ahead of deadlines

Provided full sale lifecycle support to the UK channel sales team of Bluecat IPAM, Borderware and Cryoserver solutions

Newman University College, BirminghamResearch Assistant under the direction of the Head of Psychology Department as a work placement