Supports a 3,000+ person business unit as part of a 13-member team that performs activities specific to GMP controlled issuance, quality editing, and lifecycle management in support of the manufacture and testing of internal and external assets while ensuring sound quality documentation practices are embedded per applicable regulations and GSK procedures for risk management and compliance.Key Achievements• Serve as the Lead Support Contact for departments in MDS and provide face-to-face and remote training and guidance on complex and critical projects, involving the creation and revision of controlled documents and workflows within Veeva QualityDocs (VQD). Proactively identify stakeholders and solicit engagement from lines within the business unit to ensure right-first-time documentation activities are compliantly fulfilled according to GSK and industry regulations.• Co-present and coordinate efforts to implement eVQD, an efficiency-building solution to bring third-party documents into VQD.• Lead the creation of customized and dynamic Microsoft Power BI Dashboards to convey KPIs and metrics and identify trends for stakeholders to increase team efficiency. Train team members to create their own dashboards and mentor users in enhancements.• Guided 26 a matrix team of GSK users through written standard updates and VQD workflows to ensure compliant harmonization and retirement of an outdated written standards instead of users raising 28 Exceptions to written standards as SME for Exceptions.• Planned the evaluation of 750+ master forms and managed a team of 6 people to guide lines through remediation of compliance gaps.• Received a PPD Spot Recognition Award and 10 GSK Global Recognitions in 2023 and 4 GSK Global Recognitions in 2024 for service above and beyond in putting patients first during management of tight project timelines within lines and in providing individualized attention to user projects to ensure quality event closures and batch releases.

Support several cross-functional teams and over 100 subject matter experts as a Documentation Specialist Complementary Worker for the Strategic External Development (SED) department, part of GSKs newly formed Medicine Delivery and Supply (MDS) group.• Utilize Veeva QualityDocs and other Veeva vaults to verify data and upload, format, and circulate internal and/or third party documents per relevant SOP and/or job aid for timely approval/verification.• Support the maintenance and tracking of SED Management Monitoring Program (MMP) and liaise with BPDS, PSC/SEM MMP specialists to ensure comprehensive oversight is facilitated.• Assist with the Sr Manager with tracking and following up with the implementation of control procedures, job aids and other documentation necessary for SED to operate, CAPAs, risks registers etc• Assess procedures for accuracy, simplicity, and practicality and influences changes as appropriate• Assist/participate in preparation for and support of regulatory agency inspections, corporate, and customer audits.• Build and maintain good working relationships with internal and external partners• Perform data verification as necessary• Manage issues and risks identified in area of responsibility

Performed initial client assessments as to which product or services would best meet their specific needs based on pre-sale qualifying questions. Collaborate and cooperate with Geo project managers to ensure language projects stay within the scope, budget, and timeline. Develop sales plans based upon compiled quarterly progress reports.• Serve as primary point of contact and facilitator for new client introductory demos at The Geo Group Corporation. This includes arranging for any foreign language interpretation needed to properly showcase the product’s capabilities.• Serve in both account executive and business development roles. To-date, have helped close in excess of 30 proposals.• Organize high-impact demonstrations of products and services to current and prospective clients.• Consult with multiple account stakeholders to develop customized estimates and quotes on various language projects.• Gained solid experience in constructing detailed language RFPs and RFIs in the educational assessment and healthcare industries.

Capitalized on an opportunity to teach high school students and advanced learners more complex scientific ideas and theories. Taught 110 students over five sections in grades 10 through 12.• Very effectively used Google Meet and Google Classroom to facilitate fun virtual learning classes during the COVID-19 pandemic.• Spearheaded the effort to best implement an online learning environment via Google Classroom in the Biology Department.• Collaborated and cooperated with the Biology Professional Learning Community (PLC) to create and execute lesson plans to align with the district approved Next Generation Science Standards (NGSS)-based curricula.• Implemented NGSS-aligned lessons to ensure learning of complex biology and environmental science topics are achieved by all students in a virtual environment.• Developed very well received instructional and supplemental resource SMART and Google documents that assisted students more effectively grasp complex science concepts.

Taught seventh grade life science to 142 students over five sections. Oversaw team implementation of projects to execute programs, trips, and events within scope, budget, and time constraints. Researched and assessed NGSS-based curriculum programs for strengths and weaknesses as a member of the HTPS Science Curriculum Committee.• Advised HMS Green Team and Girls into Engineering, Math, and Science (GEMS) club, and took the lead in updating grade records on all students in the Genesis online grade program.• Organized a team of core teachers of common students to facilitate a holistic approach to addressing individual student needs across all subjects and ensuring appropriate parent/guardian contact is maintained.• Developed instructional and supplemental resource Google documents to assist students in understanding complex science concepts.

Chose to engage with early teenage students to help them cultivate a love of science. Taught seventh grade Life Science to 125 students over five sections, that also included a section of Robotics.• Managed a team of core teachers of common students to facilitate a holistic approach to addressing individual student needs across all subjects and ensuring appropriate parent/guardian contact is maintained.• Supervised student and provisional teachers, reviewing their lesson plans, evaluating their lesson execution, guided improvements to written lesson plans and implementation through constructive mentoring. Provided formal performance evaluations to supervisors. • Developed/implemented a science curriculum for all seventh grade science teachers to meet the Professional Growth Plan. • Evaluated and re-wrote the Science 7 curriculum to ensure curriculum alignment with the Common Core Standards and NGSS as a member of the Madison Science Curriculum Committee.• Evaluated seventh grade student performance data on both formal and informal assessments to inform instruction.• Managed material creation and annual dispersal for the MJS Advisory program in grades 6-8.• Maintained current grade records on all students in the STI InformationNOW grade program.• Successfully developed and submitted a grant proposal to the Madison Education Foundation, resulting in the acquisition of tablets and digital microscopes designed to enhance student learning.• Created and executed lesson plans and instructional and supplemental resource documents to assist students in understanding complex science concepts in order to fulfill NGSS and the district curriculum.