• Organize and manage four existing fundraising events from concept to completion, ensuring they operate smoothly, efficiently, and generate maximum revenue and exposure in addition to assisting with the duPont Registry Live Aeroport Reception, a third-party fundraising event• Manage multiple events concurrently and enlist others' support in accomplishing objectives• Knowledge of event budgeting, contract negotiations and proposal writing• Develop sponsorship proposals and related event marketing materials• Recruit, train and manage volunteers and fundraising committees• Excellent interpersonal skills and ability to cooperatively and courteously relate to donors, volunteers, staff, board members, community and business leaders• Professional use of DonorPerfect, Constant Contact, and Microsoft Office• Knowledge of Non-Profit Organization Dynamic and Board of Directors• Solicit cash donations and sponsorships and seek in-kind support• Create and manage event budgets, timelines and agendas and provide reports when necessary• Assist with media requests as directed

Oversee guest billing; secure payment, folio discrepancies, and credit authorizationBlock rooms to meet VIP, loyalty program, special requests and return guest preferencesResolve guest issues while ensuring guest satisfaction using Market Metrix scoresMonitor Front Desk Agents on arrival and departure processes while focusing on efficiency and overall impression of service

Greet guests and ensure efficient check-in/check-out for a 750-room theme park resortInform guests of local activities at the resort, Universal Studios, and in the Central Florida areaAnticipate and respond to guest requests in a timely manner according to Loews standards and work with other departments to exceed guest expectationsEmpowered to correct billing discrepancies and reconcile guest issuesEnsure all group resumes are reviewed and correct any errors between the PMS and the resumeNovember 2013 nominee for Citizen of the Month

Created proposals for prospective sponsors and partners – raising more than $15,000Collaborated with events team to set up, execute, break down 4 events, up to 4,000 attendeesManaged silent auction: collected items, verified value, sent thank you to donors