• Supported clients at colleges and universities in the United States and abroad with their ongoing use of Terra Dotta Software • Delivered implementation and administrative services for Study Abroad, Travel and Agreements clients• Built collaborative relationships with clients and other members of the services team• Researched technical materials and replicated problems in a test environment to investigate and resolve issues• Managed multiple projects while meeting deadlines

• Planned, promoted and hosted art shows for local professional artists • Organized, designed and managed invitations and invitation lists for 500+ guests for special events• Interviewed artists to maintain a current events blog with an 'Artist of the Month' feature• Promoted artists and their work through online and print media outlets• Created and managed the Midtown Art Consulting website and Facebook page

• Designed engaging linguistic and cultural curriculum for Levels I, II, Honors III & Honors IV• Evaluated student proficiency through authentic, performance based assessments• Initiated international pen pal correspondence with public schools in France and Guinea• Planned and facilitated live Skype interviews between American and French students • Translated documents for school administrators to foster communication with francophone students• Advised the French Club and arranged cultural activities and competitions• Expanded French program by building relationships with local professors and parents

• Designed and instructed a beginning French language and conversation class to adult learners

• Communicated medical inquiries between resident physicians and patients• Updated and tracked patient medical histories and insurance data into UNC Webcis patient access system• Evaluated new patient referrals for their eligibility/appropriate care match for the department• Reviewed physician dictation notes and processed encounter forms to prepare for insurance coverage• Edited Power Point slides for presentations given to new Neurology Resident Physicians• Obtained vital signs on patients in the clinic to prepare for their doctor’s visits• Assisted Resident Coordinator with Excel spreadsheet outlining patient ratings of the resident physicians

• Interviewed featured artists for the newsletter and contributed entries in the events blog• Composed weekly press releases as requested by six different departments for spring / summer events• Designed marketing materials through website graphic design and brochure editing • Photographed classes offered at The ArtSchool and featured photos on The ArtsCenter Blog

• Collaborated with the writing team to edit the final weekly versions of the newspaper• Published news briefs and submitted photographs for time sensitive coverage of local events of interest• Greeted visiting writers and answered phone inquiries

• Designed and facilitated English conversation lessons for French high school students at a public high school in the Versailles Academy in France• Collaborated with French teachers to design lesson plans on themes of globalization, societal progress and cross-cultural analysis• Encouraged student participation in debates and presentations on current world events • Acquired advanced level French skills and fluency