• Provide professional and comforting harp music for senior residents in memory care and hospice, enhancing well-being and offering solace through soothing melodies.• Foster meaningful connections with residents and families, demonstrating empathetic communication and sensitivity while maintaining professionalism and respecting individual preferences.• Adapt musical repertoire to diverse audiences and emotional contexts, curating performances to evoke positive memories, promote relaxation, and uplift spirits in hospice and memory care settings.

• Expertly manage licensure processes, from initial applications to renewals, ensuring compliance with state regulations.• Coordinate comprehensive onboarding for sales force personnel, integrating them seamlessly into company operations and CRM systems.• Oversee departmental operations, including regulatory compliance, employee management, and logistical coordination for corporate initiatives.• Facilitate professional development by administering continuing education courses and providing specialized training in alarm basics for certification.

• Expert in customer communication and relationship management, handling daily interactions with loyal consumers to ensure exceptional service and foster long-term connections.• Proficient in order processing and fulfillment, accurately taking, pulling, and packing floral orders to meet customer preferences with precision and care.• Skilled in administrative support, maintaining organized records of orders, payments, and delivery schedules, while multitasking effectively in a fast-paced environment to manage incoming orders and administrative tasks efficiently.

• Proficient in receptionist duties, including handling incoming calls, providing technical support, and delivering exceptional customer service.• Skilled in administrative tasks such as managing calendars, handling financial deposits, and maintaining office organization.• Capable of troubleshooting IT issues over the phone and collaborating effectively with colleagues to ensure smooth workflow and office operations.