Kate Stratman Email & Phone Number
Who is Kate Stratman? Overview
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Kate Stratman is listed as Customer Experience at Transcard, a company with 76 employees, based in Miami, Florida, United States. AeroLeads shows a matched LinkedIn profile for Kate Stratman.
Kate Stratman previously worked as Client Experience Manager at Transcard and Customer Experience at Firstbase. Kate Stratman holds Bachelor Of Arts (B.A.), Spanish Language And Culture from State University Of New York College At Old Westbury.
Email format at Transcard
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About Kate Stratman
I have demonstrated expertise in managing multiple tasks like identifying customer needs, answering queries, fixing complaints, giving directions, and executing strategies while working in a collaborative environment. I have a proven track record of success and consistency throughout my professional career. This includes exceeding customer expectations and building long-term positive relationships to maximize revenue generation.With 10+ years of experience, I am a customer-focused manager and consultant with hands-on experience providing solutions to clients, managing cross-functional teams, and building long-term customer relationships by strategically managing tickets and implementing process improvements. As an individual, I am extremely resourceful, adaptable, and results-oriented in my professional approach. I possess strong customer empathy, familiarity with computer programs, and superior customer service skills. Successful at mentoring employees to promote a culture of continuous improvement with IT competencies.Accomplishments 🔹 Developed and distributed quarterly and ad hoc research reports to executive-level management on a portfolio of clients totalizing $500k in revenue.🔹 Achieved $100k revenue in less than 120 days from launch – in the 1st year as a consultant. 🔹
Listed skills include Customer Service, Prospect Research, Microsoft Office, Research, and 19 others.
Kate Stratman's current company
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Kate Stratman work experience
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Consultant
- Developed and executed a business plan to bring a food business to market during the COVID-19 pandemic.
- Assisted in developing and executing a business plan to be used as a guide to launch and manage the business during preliminary phases, launch, and profitability.
- Exceeded earning goals for the first 3 months of operation through strict budgeting and extensive population demographic research.
- Managed all the milestones involved in developing the company website & profile on social media platforms (Google, Yelp, Facebook, ubereats, Doordash).
- Designed the layout of branding - logo, delivery vehicles, menus, and website. Cultivated relationships with food bloggers to support low-cost marketing plans & increase brand visibility.
- Managed the application process with all government entities that led to the receipt of the necessary licenses to launch the business.
Client Success Specialist
Spruce is a venture-backed company that provides Lifestyle Services to residents, such as housekeeping, pet care, laundry, and more. For $15 or less, residents can have their clean clothes folded, their dishes washed, their bed sheets changed, or their bathroom cleaned.
Assistant Bar Manager
- Managed all beverage-related inventory and grew profit by increasing beverage program quality.
- Directed 5 staff members working behind the bar and prepared reports on current trends & unit financial performance.
- Implemented service procedure for a team of 5 bartenders and acted as a liaison between bar staff and senior management to roll out new products.
- Built new cocktail menus and beverage specials based on guest requests and preferences. Presented senior management with new spirits and brands based on current trends.
Manager, Prospecting Research And Analysis
- Managed 10 professionals throughout the United States as head of the research department. Directed prospecting department and managed remote teams across 3 time zones.
- Conducted needs assessments and developed research strategies for highly specific clients' requests of wealthy individuals for their sales prospecting needs.
- Improved the quality of all current and future projects by examining existing data, ensuring the accuracy and completeness, making recommendations, and maintaining present and future processes.
- Conducted online & offline research for clients' portfolio - financial services to nonprofits and created confidential research profiles on prospected individuals while maintaining data integrity.
- Optimized opportunity cost of the research team while shortening sales cycle through tactical strategies and defined sales volumes for a bespoke wealth management product.
- Defined product parameters - developed resource strategy guidelines & procedures and introduced various commercial services, keeping client confidentiality.
Bar Manager
- Assisted in a brand-wide menu overhaul: cocktails, menu items, and general service technique. Trained staff in new East Coast locations to meet high standards of excellence.
- Communicated with senior management and increased rate per head among bar staff from $35 to $50 through on-going training, reinforcing suggestive selling, and routine testing.
- Assisted with booking large parties, buy-outs, and off-site catering events while serving up to 100 guests, including food and beverage menu negotiation & pricing.
Colleagues at Transcard
Other employees you can reach at transcard.com. View company contacts for 76 employees →
Lauren Newton
Colleague at TranscardGreater Chattanooga, United States
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JR
Jamie Rodriguez
Colleague at TranscardRoswell, Georgia, United States, United States
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JB
Jess Brawner
Colleague at TranscardNashville, Tennessee, United States, United States
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AC
Andres Cavalie
Colleague at TranscardChattanooga, Tennessee, United States, United States
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MG
Mac Goeltz
Colleague at TranscardSignal Mountain, Tennessee, United States, United States
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LC
Lorraine Costello
Colleague at TranscardWigan, England, United Kingdom, United Kingdom
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GB
Greg Bloh
Colleague at TranscardChattanooga, Tennessee, United States, United States
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JH
John Haddock
Colleague at TranscardGreater Chattanooga, United States
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CR
Crystal Rhudy
Colleague at TranscardChattanooga, Tennessee, United States, United States
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MA
Mohamed Ali
Colleague at TranscardCairo, Cairo, Egypt, Egypt
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Kate Stratman education
Bachelor Of Arts (B.A.), Spanish Language And Culture
Communications
Frequently asked questions about Kate Stratman
Quick answers generated from the profile data available on this page.
What company does Kate Stratman work for?
Kate Stratman works for Transcard.
What is Kate Stratman's role at Transcard?
Kate Stratman is listed as Customer Experience at Transcard.
Where is Kate Stratman based?
Kate Stratman is based in Miami, Florida, United States while working with Transcard.
What companies has Kate Stratman worked for?
Kate Stratman has worked for Transcard, Firstbase, Piadina 305, Spruce, and Blue Ribbon Restaurant Group.
Who are Kate Stratman's colleagues at Transcard?
Kate Stratman's colleagues at Transcard include Lauren Newton, Jamie Rodriguez, Jess Brawner, Andres Cavalie, and Mac Goeltz.
How can I contact Kate Stratman?
You can use AeroLeads to view verified contact signals for Kate Stratman at Transcard, including work email, phone, and LinkedIn data when available.
What schools did Kate Stratman attend?
Kate Stratman holds Bachelor Of Arts (B.A.), Spanish Language And Culture from State University Of New York College At Old Westbury.
What skills is Kate Stratman known for?
Kate Stratman is listed with skills including Customer Service, Prospect Research, Microsoft Office, Research, Microsoft Excel, Microsoft Word, Public Speaking, and Management.
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