Kate Striletska Email & Phone Number

Vienna, Austria

Clarifying and aligning business requirements to enhance CRM platform.Writing user stories.Testing solutions.System Go Live and maintenance.Support trainings for organizations.

Kyiv City, Ukraine

Creatio is a global CRM software vendor.My responsibilities included, but were not limited to:Design and approval of the system implementation concept.Customer trainings on effective system use.System Go Live and maintenance.Business, administrative work with the customer.

Foreign sales and aftersales supportConfer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.Consult with department heads to plan advertising services and to secure information on equipment and customer specifications.Represent company at trade association meetings and promote products.Resolve customer complaints regarding sales and service.Train team members in the customer applications of technologies.Design integrated mechanical or alternative systems, such as mechanical cooling systems with natural ventilation systems, to improve energy efficiency.Write technical documentation and performance requirements for product development or engineering projects. Specify system components or direct modification of products to ensure conformance with engineering design and performance specifications.Provide feedback to design engineers on customer problems or needs.Oversee regional and local sales managers and their staff.

Ukraine

Research and analyze customer design proposals, specifications, manuals, or other data to evaluate the feasibility, cost, or maintenance requirements of designs or applicationsCalculate energy losses for buildings, using specialized software, combustion analyzers for water heating system.Assist drafters in developing the structural design of products using drafting tools or computer-assisted design (CAD) or drafting equipment and software.Read and interpret blueprints, technical drawings, schematics, or computer-generated reports.Projects involvement: Comfort town (KAN development), Parkove Misto (UDP)

Valencia, California