Draft, review, and send communications on behalf of owner.Organize company records and documents.Human resources administration, including process documentation, research/write company policies, benefits coordination, and employee onboarding.Hiring support, write/post job posts, create application forms, initial screening of applicants, applicant communication.Manage and implement updates to employee onboarding course & process.Produced employee onboarding course using owner's existing video lessons, wrote lesson instructions & descriptions, designed course graphics and lesson thumbnails, recorded additional course lessons.Expense management, budget allocation, employee expense reconciliation.Manage owner's email and shared company/client accounts. Manage (and protect) the calendar of the owner.Set up accounts and access for new clients and employees.Coordinate employee review process.Track and adjust annual price increases for clients.Coordinate travel and plan semi-annual in-person team meetings.Document systems and processes (SOPs, walkthrough videos, and flow charts).Provision employee systems access and administrative processes for new client onboarding.Website updates, write blog posts, create/post to social media accounts (Facebook, LinkedIn, Instagram).Select and purchase client and staff gifts (appreciation, sympathy, onboarding, etc.).Manage phone system, provision access, and screen/assign calls and texts.

Design & create items for sale. Photograph works, generate engaging ad copy, and create listings. Market items utilizing social media, including Facebook and Instagram. Market research for relevance and optimal sales numbers. Customer service and shipping. Design and manage printed marketing materials. Bookkeeping and prepare all business taxes, including federal and state income taxes and state sales taxes, analyze tax laws for business deductions and credits, as well as tax compliance.

Social media management, including Facebook & Twitter. Promoted events for 700+ attendees. Designed marketing materials for activities and events, including Community Center and Recreation Department catalogs, seasonal sports booklets, and event flyers. Proofreading and copy editing. Implemented and managed marketing email campaigns and mobile site with text service. Designed athlete handbook for Tri Greenville Triathlon.

Managed classroom and implemented lesson plans. Assigned grade-level work and homework to students, maintained classroom control and discipline. Completed daily reports and evaluations. Worked with at-risk students and was the preferred substitute teacher for special education classrooms. Maintained appropriate confidentiality for students and schools.

Bookkeeping and office administration, accounts payable/receivable. Human resources coordination, including processing payroll for all employees, job postings, and new hire forms. Managed calendar, coordinated and scheduled meetings. Created and managed Excel inventory and cost databases. Placed supply orders and provided customer service. Contributed to design of company website.

Customer service, online payment management, shipping and tracking purchases. Wrote interesting and attention-getting auction copy, created layouts, and uploaded auctions. Procured store stock and managed all aspects of selling via an online auction format. Accounting and administration, including managing and tracking expenses & deductions for tax purposes.

Sales and account management, budget proposals, and customer service. Managed projects for budget and time constraints, including scheduling transportation. Storage inventory and client database management. Supervised office staff, delegated tasks, and trained new hires. Accounting and administration; implemented and maintained quarterly revenue reports that were adopted company-wide, generated invoices, and managed accounts payable/receivable for office. Designed and wrote copy for sales and marketing materials. Scheduled meetings and made travel arrangements. Acted as onsite support for corporate IT and HR departments, including interviewing, new hire onboarding, tax forms, benefits documents, and human resources administration for existing employees, while maintaining confidentiality.