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• Passion for the hospitality/ leisure and retail industry with the energy to deliver with extensive experience in multi-site matrix organisations working alongside unions and in non-union environments.• Can see the important drivers in complex situations and think on my feet to creatively problem solve.• Custodian of business values, living and abiding to them.• Is a positive influence with integrity at all levels ie genuinely puts the business first and encourages others to do the same even in difficult and sensitive situations. Not afraid to challenge but always in the right way and with a positive solution.• Whether direct reports or stakeholders, coaches and develops individuals and is able to give feedback to support their ongoing development.• ER expert with the commercial acumen to balance the business drivers and culture whilst keeping sight of the need to be fair and reasonable to both employee and employer.• Transformation lead on restructuring, TUPE and transformation projects partnering and guiding main board directors and senior leaders.
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People DirectorShepherd Neame Ltd Jul 2022 - PresentFaversham, Kent, Gb -
Head Of PeopleShepherd Neame Ltd Aug 2021 - Jul 2022Faversham, Kent, Gb
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Od & Change LeadMoto Hospitality Feb 2021 - Aug 2021Toddington, Bedfordshire, Gb -
Head Of People (Operations)Fuller, Smith & Turner Oct 2017 - Jan 2021London, England, Gb• Worked alongside the PD and the Executive team to design and implement a crisis plan that included furloughing and unfurloughing over 4500 employees. Key responsibilities included Government policy interpretation, corresponding action and communication. Project lead for post Covid right sizing to both support office and pubs/ hotels.• Advised Inns Board with strategic support for key people interventions and development of People Insights (dashboard of key people indicators) to support operations to improve site by site.• Coached and developed 4 Business Partners and Advisors alongside the People Shared Service team Reviewed and updated the processes, policies and procedures. ER consultant and expert, providing advice from Board to junior managers. Lead for undertaking difficult conversations and exits if necessary. ET advisor for business.• Project lead for Employee Experience – Pay workstream identifying cost and benchmarking model for various complexity of site/ location and style.• Supported sale of the Brewery to Asahi and the consultation for TUPE and lead the re-structure of the support office with Exec Board. -
Hr ConsultantAllware Systems Limited Sep 2016 - Oct 2017HR projects for New Century Care Healthcare and The Body Shop during their sale to Natura -
Senior Human Resources ManagerVirgin Active Sep 2014 - Jul 2016London, GbHR Manager for the 97 clubs across the UK with the remit to work alongside the Senior Operations teams to support the continuous development of the clubs via a live and current strategy and broker solutions in partnership with the Heads of L&D, Resourcing, C&B, HR services. -
Regional Hr Manager ( Head Of)Care Uk Jun 2012 - Sep 2014Colchester, Gb• Reporting to HRD, managing 2 HRBPs and 3 Trainers providing strategic HR support & colleague development to 8 business partners as well as developing policies and procedures for a maturing business.• Working closely with business to resolve ETs, colleague involvement with Safeguarding cases and police investigations as well as future proofing the business by developing a training development programme to recruit, train and retain managers. -
Hr Consultant/ Regional People ManagerVirgin Active Nov 2011 - Jun 2012London, Gb• Initially contracted to resolve long standing ER issues across the business and to review HR policies following the acquisition of Esporta early in 2011.• Providing strategic HR support to 3 business partners and also involved in harmonising Esporta & Virgin Active to one culture as well as the more traditional HR disciplines of polices & procedure.• Project lead for HR focused change programmes including the development and delivery of restructure for a nationally spread department in all 122 sites.
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Hr ConsultantAllware Systems Limited 2006 - Jun 2012• FTCs to Openreach (mat cover HRBP/ Organisational Change Lead), VT Fours (TUPE in), Focus DIY (sickness cover), Just Retirement (HR project lead), Wheyfeed (Organisational Change) • Assessor for Experienced Assessment Route for HR professionals to membership of the CIPD. Involves assessment, discussion and formal written report based on behaviours, experience and knowledge. • Recruiting, either at selection centres or telephone interview for various companies including BAA and Cisco, through Hudson. • On line assessing for NVQ’s and VRQ’s for Domestic Energy Assessors• Generalist HR advice to SME’s as required.
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Regional Hr ManagerSouthern Cross Healthcare Group Jan 2011 - Oct 2011Auckland, Nz• Reporting directly to HR Director (dotted line to the COO) and managing 2 Area HR Managers ensuring delivery of HR plan with key focus on management of complex ER cases (with some union intervention), ET’s, Right to Work and Agency usage.• Notable achievements:o Reduction of ETs from 24 to 2 in 6 months.o Reduction of suspensions from weekly average of in excess of 50 to 15, saving business £30k per week.o Home Manager Turnover reduced from 27% to 22%.• Supported establishment of Employee Forum, facilitated meetings and initiating consultation to 42,000 employees for headcount reduction and change to contracts of employment.• In light of the closure of company, TUPE of all home based staff (c42,000) to new operators in short timeline (2 months) and either TUPE or redundancy of all other staff (c1200). -
Hr ConsultantJust Group Plc Apr 2010 - Jan 2011Reigate, Surrey, Gb -
HrbpOpenreach Oct 2008 - Sep 2009London, England, Gb -
Hr ManagerHr Owen 2004 - 2006London, London, Gb• To provide generalist HR advise to 5 dealerships, approximately 400 staff• Implemented HR strategies, policies and procedures• Worked in partnership with the Management Development team for national culture change programme by developing, facilitating and running the training sessions.• Develop and run recruitment centres to assess senior management and call centre staff• Training of staff on induction programme and recruitment techniques. -
Various Hr & Training RolesS&N Retail 1994 - 2003• Delivered two high profile projects to short deadlines.• Collated and summarised data outlining all training into paper for review by the Retail Board.• Established a portfolio of courses for Unit Managers; arranged an event for all trainers to attend to develop the courses and later to trial them.• Launched Unit Manager College to the business in Sept 03 with proposals for future courses to be added to the offer.• Managed and developed a team of 5 regional trainers with a remit that embraced development as well as compliance training.• Ensured training evolved in conjunction with the national and regional business plans.• Developed a training game, Charisma, that encouraged retail staff to learn through fun and in both a practical and theoretical way. The game was developed with sponsorship from Diageo and evolved over two years. Supporting the game was a competition to encourage play, culminating in a National final and celebration.
Kate Ware Skills
Kate Ware Education Details
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Kingston UniversityHr -
Canterbury Christ Church UniversitySports Science (Psychology) & It
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The Ashcombe SchoolGcses
Frequently Asked Questions about Kate Ware
What company does Kate Ware work for?
Kate Ware works for Shepherd Neame Ltd
What is Kate Ware's role at the current company?
Kate Ware's current role is People Director.
What is Kate Ware's email address?
Kate Ware's email address is ka****@****e.co.uk
What is Kate Ware's direct phone number?
Kate Ware's direct phone number is +4475579*****
What schools did Kate Ware attend?
Kate Ware attended Kingston University, Canterbury Christ Church University, The Ashcombe School.
What skills is Kate Ware known for?
Kate Ware has skills like Human Resources, Performance Management, Employee Engagement, Talent Management, Tupe, Recruiting, Succession Planning, Employee Relations, Training, Change Management, Coaching, Hr Transformation.
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