Led a dedicated team of hospitality staff, providing training, guidance, and support to ensure high standards of service delivery. Collaborated closely with clients and event planners to understand their vision, managing logistics to ensure seamless execution of events.

Working in boxes and in the owners and trainers bars at Epsom and Sandown Racecourse.

Managed and worked at several high profile locations such as Royal Ascot as a bar manager, Maclaren in Hospitality, Windsor Racecourse as a Box Bartender, Epsom Derby and many more.

Recruited, trained, and supervised a team of bartenders and service staff, fostering a positive work environment and promoting exceptional service standards.

• Increased online sales profits through strategic digital marketing.• Developed product and lifestyle imagery to heighten customer appeal.• Organised special sales at specific times to drive customer engagement and move high volumes of products.• Customised promotional strategies to meet needs of different clients, products and services.

Worked closely with clients to understand their travel preferences and requirements, creating personalised itineraries that exceeded expectations.Established and maintained strong partnerships with airlines, hotels, and local tour operators, negotiating favorable terms and ensuring high-quality service.Developed and executed marketing strategies to promote our offerings, utilising social media, email campaigns, and community engagement to reach potential travellers.