Kate Weil Email & Phone Number

Remote

Work From Home

• Review patient information through EPIC and call patient to assist on various needs
• Help patients set up the MyChart App and Zoom to better assist them in setting up appointments and navigating all their medical needs
• Work with other team members on issues and troubleshooting from within to better assist customers
• Act as a guide between the patient and doctor or department for various medical needs

Downingtown, Pennsylvania, United States

• Served tables with exceptional customer service and was knowledgeable of the menu to be able to recommend and upsell to customers based on preference and likes
• Bartended when necessary and helped train other employees on drink preparation and knowledge of different types of alcohol and how to pair them
• Helped in receiving orders over the phone as well as through online services
• Helped create promotions and specials to further sales
• Assisted in training employees in various aspects of the restaurant and in different types of service

Sea Cliff, New York

• Created menus and drinks based on seasonality as well as holiday expectations and appropriate pricing
• Upsold and promoted entrees and specials within the restaurant and on social media
• Provided exceptional customer service when speaking and handling issues with customers
• Trained employees on various aspects of restaurant service as well as bartending knowledge and preparation
• Created promotions and specials to better drive business and promote sales

Mamaroneck, New York

• Prepared and crafted unique and creative cocktails
• Maintained constant knowledge of 50 rotating beer taps as well as 400 in bottles
• Able to describe and suggest samples to customers based on preference or pairing of food items
• Properly cleaned and maintained a 30-seat bar with 3 individual stations; including set up and breakdown
• Produced drinks for the service of a 31 seat restaurant ranging from table sizes of 4 to 6 people as well as larger parties when applicable
• Provided exceptional customer service whether bartending or serving- including knowledge of drinks, beers and the menu in detail

Purchase, New York

• Manage all Cafeteria and Catering Operations
• Manage 10 employees through daily operations-FOH & BOH staff
• Organize and manage catering events from 10-600 people
• Ensure all HACCP standards and company HSS (Health Sanitation & Safety) standards are performed and followed throughout business
• Manage all financial aspects of the business including A/P, A/R, inventory, and Profit & Loss expectations based on a yearly budget of about $25,000 per week

Purchase, NY

*Maintaining and managing all aspects of the Café including FLIK standards, promotions, and HACCP regulations*Conducting catering events throughout the building; basic as well as gourmet*Managing of the Company Store including the We Proudly Brew component and end of the day reports*Providing exceptional customer service to all guests and employees within.

Providence, RI

*Bartended and served customers on normal service nights*Bartended for parties of up to 200+ people *Maintained all HACCP standards in the bar and dining area

• Train up to at least 4 new trainees each trimester under not only Johnson & Wales Standards, but Starbucks standards as well
• Maintain facilities including cleaning entire store, line, and back storage according to Johnson & Wales and HACCP standards
• Provide exceptional customer service to each guest based on the STAR Customer Service Program set out by Johnson & Wales University
• Stock all products brought in and make sure they are maintained at proper temperature and quality standards based on those set out by HACCP

• Waitressed up to 4 tables at a time in Libations Restaurant and Lounge located within the hotel
• Prepped cold and hot food for an A la Carte kitchen including preparing sauces, cutting items to proper sizes, and properly labeling and dating based on Johnson & Wales and HACCP standards
• Provided banquet service to up to parties of 50 and was required to carry trays with up to 7 entrees on them at one time
• Prepped and plated up to five courses for banquet parties of up to 50 people

• Maintained a deli of up to 40 cold items and up to 20 hot items to proper HACCP rules and temperatures
• Adjusted and prepared par stock on the line based on necessities during certain periods

West Chester, PA

*Organized the seating arrangements for up to 60 seats while rotating waitress without a seating system*Assisted other waitresses when necessary whether running food or drinks to appropriate tables*Maintained cleanliness and stock of entire facility including the entire restaurant and all back stations required*Cleaned, cleared, and reset all tables and.