-Created and independently managed a TikTok page for Elsewhere Market & Coffee House-Filmed, edited, and posted videos weekly on TikTok

-Help ensure that events go smoothly by assisting in duties such as parking, ticket-taking, set-up, and concessions

-Greet over 20 guests daily and engage in pleasant conversations while managing check-in process-Handle guest complaints calmly and professionally-Used computer skills to ensure appointments were made in a timely, efficient, and error-free manner-Operate the cash register, take payments for services rendered and issue change and receipts-Scheduled, monitored, and created content for all social media channels for the business, ensuring brand consistency and messaging across platforms-Produced and edited video content for YouTube, including recording and editing-Executed email marketing campaigns, by creating engaging content and utilizing email marketing software to manage email lists and schedule email distributions

-Kept store shelves fully stocked and presentable -Maintained customer satisfaction, quickly resolving issues and offering assistance-Boosted efficiency by keeping work areas clean, tidy, and free of debris-Prepared food for purchase