Mai Phuong Email and Phone Number

• Use and support the project team in using project management tools Backlog, Redmine, Trello: presentations to guide new members• Support PM implement project opening and closing prochedure• Detect issues/risks, and analyze them to find the root cause of the project. From there, take action to improve, and follow up until the issue/risk is resolved• Consulting on applying/adjusting processes to suit project characteristics• Check compliance and implementation of software development processes• Monitor and evaluate project quality indicators: KPI, SLA,...• Write periodic reports on project status: progress, quality, risks, problems, etc. To report to department and project heads• Implement internal tasks within the QA team: test tool Metric, PCV, Project Management, review project closing data (SEPG)

- Prepare SOP operating instructions- Calculate rework cost and MFCC manpower- Setting up the production process and working hours on SFCS, Oracle, SCC, SCH system- Monitor and continuously improve daily quality/efficiency performance for assigned areas.- Coordinate layout and workstation move activities.- Prepares time estimates for proposed projects and evaluates time factors.- Analyzes workforce utilization, facility layout, and operational data such as production costs, process flow charts, and production schedules, to determine efficient utilization of workers and equipment.

- Organization of business visits and write reports- Exchange of Lean and Six Sigma knowledge- Organization seminars on production management- Translation of specialized documents quality management