Customer-centric leader with over 25 years of experience enabling customers to realize value from their solutions and services. Developed market and product strategies for early-stage and large, industry-leading companies. Built strong, efficient, agile teams. Mentored global organizations to bring award-winning products and services to market. Big picture strategic innovator with the ability to provide hands-on support at all stages of the product lifecycle and customer journey. Collaborative, player-coach leadership style. • Consulted directly with large, global customers, resulting in value realization and success• Product innovator delivering award-winning, industry-leading products, and services• Visual storyteller, with the ability to communicate vision and strategy to the marketExpertise: Product Management, Marketing, & Customer Success. Design Thinking, User-centered Design, UX, Visual Design. Customer Journey Mapping. Cloud ERP, SCM, HCM, & CRM. Retail, CPG, Life Sciences & Healthcare. B2B, B2C, mobile, platform development, SaaS, PaaS, & IaaS. Marketing through digital channels.
Listed skills include Quality Assurance, Marketing Strategy, Business Development, Program Management, and 29 others.