Transformational human resources executive who implements innovative HR plans and programs that not only elevate the associate and customer experience, but also the enterprise as a whole. Integral connections to the people, customers, finances, and business lends itself to having a seat at the executive table, involved widely in pairing talent practices with operational effectiveness, shaping organizational design, and steering enterprise evolution. Known for flexing in and out of HR and P&L capacities, leveraging this unique dual experience to drive important change and strategy along the way. Track record of leading through both significant growth and downturns, setting strategies across a 140,000-person nationwide workforce, and developing game-changing approaches to customer engagement. Servant leader that operates under the belief that engaged people power business results. Strives to be a people-first champion, always searching for ways to actively listen, coach, and support – which has historically led to increased retention, productivity, and advancement rates. Connected to nonprofit missions through board capacities and corporate partnerships with organizations including the National Center for Missing & Exploited Children (NCMEC), Holy Redeemer Hospital, and the Boys & Girls Club (Community Impact Award recipient). Striving to make small differences in the world will always be a priority.