Kate Berrigan Email & Phone Number

Federal contract capture research and planning, business development, and contract execution support including GSA schedule administration.Teaming liaison with a focus on relationships with small businesses.

• Directed a staff of 10 in writing, editing, and maintaining project and resume content used in proposals to prospective clients for a consulting firm of 2,100 with annual revenues of more than $260 million. Improved production and economy in the department’s core tasks and oversaw the development of a 90-page online style guide and upgrade of the department's SharePoint-based intranet site.• Served as project lead and business analyst for an SQL-based system developed with .NET that houses more than 30,000 project and customer records. Documented processes and coordinated with developers on requirements development, data migration, and deployment of the system, awarded the firm's sole President's Quality Award in 2010. Oversee the help desk, application testing, online help (developed with MadCap Flare), user training, and enhancement planning. • Served on the federal markets team, developing reports ranging from federal contract billings to rankings of the firm's performance on federal contracts, liaising with small businesses, and submitting financial records of small business subcontracting in the federal eSRS database. • Worked on site as a technical editor for the South Florida Environmental Report, which won a 2007 National Association of Government Communicators award. The extensive report detailed the previous year's scientific and engineering work on water quality and supply, flood control, and Everglades restoration efforts. • Edited case studies contributed by Global Environmental Management Initiative members for a web-based water sustainability tool (gemi.org/water).

Taught technical communication course geared to students completing four-year majors in technical disciplines. Focused on writing and delivering presentations, instructions, reports, proposals, and business/job seeking correspondence, and on creating documents using standard software applications.

• Documentation and Training for Pension Plan Administration Program - PA State Employees Retirement System, Harrisburg, PAEngaged by Tier Technologies, Inc. to write a 300-page component of a training and reference document set for a web-based pension administration system. Developed quick reference aids for staff migrating to the system.• User Documentation for K-12 Assessment Scoring Program - alterNet Performance, LLC Mechanicsburg, PAWrote user and training documents for Performance Tracker, a web application designed to assist K-12 administrators and educators in responding to federal No Child Left Behind Act requirements. • Web Content Management for Student Loan Site - Campus Door, Inc., Carlisle, PADeveloped content for a student loan site of more than 200 pages. Improved home page, interactivity, and organization. Earned two regional awards and trimmed costs while expanding offerings, including third-party content such as Peterson's college search. Produced surveys, an online newsletter, and press releases; and assisted with shareholder reports and e-mail campaigns.• CHIP Program Online Help and System Administrator GuidePA Insurance Department - Children's Health Insurance Program (CHIP), Mechanicsburg, PAContracted by Ciber, Inc. to write and develop HTML-based online help and a portable document format (PDF) system administrator's reference for a web-based electronic commerce/electronic data interchange system developed for the CHIP program.

Taught technical and professional writing to students completing two- and four-year majors in technical disciplines. Focused on writing and delivering presentations, instructions, reports, proposals, and business/job seeking correspondence; and on creating documents using standard software applications.

Developed online help including 700 procedural topics, online reference sets of up to 600 pages, and hardcopy installation and startup documents. The simulation software developed by this subsidiary of Severn Trent Technologies (and later of GL Industries) is used by gas, electric, and water utility engineers worldwide. Documentation was created using RoboHelp and Adobe Acrobat.Managed staff of five, maintained style and template standards, handled departmental budget and training, and reviewed and selected software. For the marketing group, provided advertising support and created the initial corporate web site at www.stoner.com, comprising over 30 pages.Award for excellence noted, "Schedules and deadlines for the documentation group are among the most challenging in the company, and Kate motivates herself and her team to do what it takes to meet the schedule."

Produced over 60 proposals or qualifications documents per year for the Water Resources and Geotechnical Division of this consulting firm. Emphasized civil, geotechnical, and hydraulics/hydrology.Handled promotional tasks at both the corporate and division level, including press releases, announcements, awards competition submissions, and trade publication advertisements.Initiated staged plan for use of relational database software for proposal data storage and proposal generation.

B.A.

Associate Of Arts (A.A.)

M.S. Program

Bachelor Of Arts