As the founder of Takesavillage.com, I am the visionary and voice of the company, directing marketing and the development of the college tuition crowdfunding website.

Perfection Learning: Privately held provider of math, science, literature, and language programs (print, video, electronic whiteboard lessons, interactive problems, activities, and digital tools) for grades 6-12.Member of digital leadership team acquired through purchase of Kinetic Books to expand PLC’s SaaS content offerings. Led QA testing for all digital products (login, web store, content, etc.) and enterprise platform migration. Managed onsite and offsite testers. • Met or exceeded expectations for comprehensive product quality. Never released a product with bugs that interfered with usability or damaged company’s reputation.• Played key role in releasing PLC’s first digital product three months after acquiring Kinetic.• Developed knowledge base and delivered training that successfully prepared Iowa-based Customer Care group to support digital products. • Collaborated with Customer Care to systematically capture information about customers’ pain points. Served as voice-of-customer during design of new releases and new products. • Assigned testing responsibilities to foster team members’ professional growth and understanding of company’s technology. Promoted two testers to developer roles. • Managed all recruiting for Kinetics Learning Division in collaboration with developer group. Met or out-performed goals for quality, time to fill, and cost.

Kinetic Books: Privately held provider of SaaS digital physics, algebra, and geometry textbooks and other educational materials. Acquired by Perfection Learning Corporation in 2010.Led product testing and customer care. Created tests. Developed data sets. Managed execution. Diagnosed, documented, and reported issues. Proposed improvements. Responded to customer questions/issues. Managed six-person team of testers and teachers. Reported to CEO. • Supported Kinetic Books’ 100% customer retention record with high quality products and customer care.• Automated testing processes where practical. Created Visual Basic program to test elements. • Reviewed test results daily. Provided rapid feedback on health of new products/releases.

Developed SharePoint site for Windows Phone beta testers to provide feedback to product managers, UI designers, and developers. Ensured that testers uploaded new releases.

RealNetworks: $183 million provider of Internet streaming media delivery and software services. NASDAQ: RNWKRecruited back to company to build test teams for ISP infrastructure software, content provider media portals, and customer software solutions for professional services clients. Promoted to manage specifications, project schedule, testing, and beta releases of Pocket PC RealOne Player.

Drugstore.com: Health and beauty e-commerce startup. Acquired by Walgreens for $409 million in 2011.Played key role in company’s successful launch. Built and managed 12-person QA team.

CompuServe: Early provider (and market leader) of commercial online service. $300+ million revenue before 1996 IPO. Acquired by WorldCom/AOL in 1998 for $1.2 billion.

Full-time position while earning MBA.