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Kate Browne Email & Phone Number
Senior Vice President, Service Innovation
at
TPx
1 work email found
@pgi.com
1 phone found area 404
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Vice President, Service Innovation
Location
Cork Metropolitan Area, Ireland, Ireland
Who is Kate Browne? Overview
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Quick answer
Kate Browne is listed as Senior Vice President, Service Innovation at TPx, based in Cork Metropolitan Area, Ireland, Ireland. AeroLeads shows a work email signal at pgi.com, phone signal with area code 404, and a matched LinkedIn profile for Kate Browne.
Kate Browne previously worked as Vice President Service Operations at Tpx and Snr. Director, Global Training, Knowledge Management & Support Systems at Pgi. Kate Browne holds Cipd Diploma In Personnel Practices, Human Resources from University College Cork.
Company email context
Email format at TPx
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{first}.{last}@pgi.com
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Profile bio
About Kate Browne
At TPx, my tenure as Senior Vice President of Service Innovation has been marked by spearheading a strategic overhaul to refine our customer journey and operational workflows. With expertise in process improvement and customer relationship management, I have led cross-functional initiatives that have substantially increased client satisfaction and streamlined service delivery. Our team's efforts have bolstered TPx's position as a preferred nationwide MSP, underscored by a surge in CSAT ratings.My role involves leveraging innovative solutions that not only enhance service capabilities but also yield cost savings and elevate TPx's market presence. The dedication to forging an organization that excels in ease of business is central to my professional ethos. Collaboratively, we have introduced transformative changes, ensuring TPx remains at the forefront of service innovation in an evolving industry landscape.
Listed skills include Management, Salesforce.Com, Telecommunications, Customer Experience, and 46 others.
Current workplace
Kate Browne's current company
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8 roles
Kate Browne work experience
A career timeline built from the work history available for this profile.
Senior Vice President, Service Innovation
CurrentLeading company wide strategic programs to enhance customer experience, improving product time to market, streamline operations and improve end to end business efficiency. Currently leading a cross functional team at TPx to transform our sales and service delivery platforms by deploying Salesforce and ServiceNow.Directly leading a team of change agents.
Nov 2023 - Present
Vice President Service Operations
Led operational change initiatives and process automation projects within the Service Operations teams to increase Customer and employee Satisfaction Collaborated cross functionally to ensure service operations were meeting the expectations of customers, driving service improvements to move the bar on CSAT ratings over 40 points.Implemented innovative.
Apr 2021 - Nov 2023
Snr. Director, Global Training, Knowledge Management & Support Systems
Led teams in managing T&D and Knowledge systems for the Global Support Organization.Spearheaded company wide Self-Service Support Strategy and implementation program to drive support self service capabilities to improve customer experience and reduce inbound support queries.Developed & Maintained internal KM infrastructure and Customer facing Self-service.
Sep 2019 - Apr 2021
Director, Emea And Apac Support
Led UCaaS support teams in Ireland, Kuala Lumpur & Bangalore to meet SLA, MTTR, and CSAT targetsLead the EMEA and APAC Training and Knowledge Mgmt. Teams ensuring quality customer outcomesPartnered with Sales Account Managers and Global Service Managers to manage strategic customer relationshipsSupported the implementation of Zendesk and ServiceNow to.
May 2014 - Sep 2019
Training Manager Cs Emea
Mar 2007 - May 2014
Training & Development Specialist
Oct 2006 - Mar 2007
Training Specialist
May 2000 - Sep 2006
Team & coworkers
Colleagues at TPx
Other employees you can reach at tpx.com. View company contacts →
JT
Jana Tucker
Colleague at Tpx
Greater Reno Area, United States
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PO
Patrick Oneil
Colleague at Tpx
Los Angeles, California, United States, United States
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AZ
Angela Zingone
Colleague at Tpx
Greater Sacramento, United States
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DW
Donna Wilder
Colleague at Tpx
Las Vegas Metropolitan Area, United States
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AF
Ameer Faisal
Colleague at Tpx
Dallas, Texas, United States, United States
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YB
Yvette Barreto
Colleague at Tpx
United States, United States
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GC
Grisel Carrillo
Colleague at Tpx
Las Vegas, Nevada, United States, United States
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SB
Scott Barlow
Colleague at Tpx
Warner, New Hampshire, United States, United States
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ND
Nancy Duffala,Phr, Shrm-Cp
Colleague at Tpx
Crestview, Florida, United States, United States
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C"
Charles "Mark" Ragsdale
Colleague at Tpx
Roswell, Georgia, United States, United States
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Jana Tucker
Colleague at Tpx
Greater Reno Area, United States
View →
PO
Patrick Oneil
Colleague at Tpx
Los Angeles, California, United States, United States
View →
AZ
Angela Zingone
Colleague at Tpx
Greater Sacramento, United States
View →
DW
Donna Wilder
Colleague at Tpx
Las Vegas Metropolitan Area, United States
View →
AF
Ameer Faisal
Colleague at Tpx
Dallas, Texas, United States, United States
View →
YB
Yvette Barreto
Colleague at Tpx
United States, United States
View →
GC
Grisel Carrillo
Colleague at Tpx
Las Vegas, Nevada, United States, United States
View →
SB
Scott Barlow
Colleague at Tpx
Warner, New Hampshire, United States, United States
View →
ND
Nancy Duffala,Phr, Shrm-Cp
Colleague at Tpx
Crestview, Florida, United States, United States
View →
C"
Charles "Mark" Ragsdale
Colleague at Tpx
Roswell, Georgia, United States, United States
View →
1 education record
Kate Browne education
FAQ
Frequently asked questions about Kate Browne
Quick answers generated from the profile data available on this page.
What company does Kate Browne work for?
Kate Browne works for TPx.
What is Kate Browne's role at TPx?
Kate Browne is listed as Senior Vice President, Service Innovation at TPx.
What is Kate Browne's email address?
AeroLeads has found 1 work email signal at @pgi.com for Kate Browne at TPx.
What is Kate Browne's phone number?
AeroLeads has found 1 phone signal(s) with area code 404 for Kate Browne at TPx.
Where is Kate Browne based?
Kate Browne is based in Cork Metropolitan Area, Ireland, Ireland while working with TPx.
What companies has Kate Browne worked for?
Kate Browne has worked for Tpx, Pgi, Amazon, and Starwood Hotels & Resorts Worldwide, Inc..
Who are Kate Browne's colleagues at TPx?
Kate Browne's colleagues at TPx include Jana Tucker, Patrick Oneil, Angela Zingone, Donna Wilder, and Ameer Faisal.
How can I contact Kate Browne?
You can use AeroLeads to view verified contact signals for Kate Browne at TPx, including work email, phone, and LinkedIn data when available.
What schools did Kate Browne attend?
Kate Browne holds Cipd Diploma In Personnel Practices, Human Resources from University College Cork.
What skills is Kate Browne known for?
Kate Browne is listed with skills including Management, Salesforce.Com, Telecommunications, Customer Experience, Performance Management, Customer Satisfaction, Cloud Computing, and Leadership.
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