Kate C. Email and Phone Number
Kate C. work email
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Kate C. personal email
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Kate C. phone numbers
CONSUMER AND USER EXPERIENCE THOUGHT LEADER with significant product research, design, and go-to-market experience in high technology and innovative companiesBusiness & Practice Leader of research, design, and creative teams who innovate new solutions and sources of revenue for clientsInnovator of consumer and banking products that solve real‐world challenges and delight end-users and clientsSkilled Communicator of product strategy and opportunities that translate data-driven design insights into product functions/features having most measurable impact on the businessCore competencies/strengths: Product Development & Management | Social, Behavioral & Usability Research | Creating Customer & User Personas and Journey/Service Maps | Value Partnering & Cross-Team Collaboration | Marketing & Go-To-Market StrategySpecific to biotechnology: Human Factors Guidance in Quality System Regulation (FDA/CDRH) | Human Factors Research & Design Strategy | FDA/CDRH 510K Preparation (human factors design & evaluation requirements) | Post-Market SurveillanceCommon occurrences or misspellings of my surname: Chada, Chadah, ChadAlso known as: M. Kathryn Peterson or M. Kathryn Chadha
Amazon
View- Website:
- amazon.com
- Employees:
- 734811
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Senior Research Manager, Amazon Books StudioAmazonSeattle, Wa, Us
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Head Of Research, Amazon BooksAmazonSeattle, Wa
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Senior Ux Research ManagerAmazon Web Services (Aws) Sep 2022 - PresentSeattle, Washington, United States -
Director Of User ExperienceWorld Wide Technology May 2019 - Aug 2022Greater St. Louis AreaLeads the global practice of 50+ user experience researchers, designers, and frontend engineers who deliver research services and agile software to our clients and partners. In three years, grew the team 75% and designed and sold 5 new UX research and discovery services to better define client Agile software delivery priorities. Proud to a big part of this profitable, growth company, and helping deliver a great place to work for all. -
Research Practice Lead | User ExperienceAsynchrony Labs 2017 - May 2019Saint Louis, MissouriOur team of 30+ UX professionals continues to grow, and I am focused on process leadership and team mentorship in all aspects of user-centered design, research, and usability testing. I develop short- and long-term research strategies with the entire UX team, collaborate to transform the strategies into prioritized initiatives, and deliver training initiatives to empower team members throughout our global organization.
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Senior Director, Business Leader (Product Manager), Global Products & ServicesMastercard 2016 - 2017Greater St. Louis AreaI was chosen by the Mastercard Send product team to fill an exciting new position as owner and thought & practice leader of the customer experience, tasked with the challenge of implementing of user experience (UX) strategy into all phases of our customer lifecycle. I directed a team of 10 user experience designers, product and technical developers, and 2 external vendors. My passion is discovering opportunities to learn how to better market to customers, deliver our product, and provide post-market support for largest US retail and commercial banks, digital giants, and corporate/government clients. -
Senior Director (Business Leader), User Experience (Ux)Mastercard 2010 - 2015Greater St. Louis AreaI owned and was senior research & design leader for the mobile user experience of our most strategic digital payment products and services (masterpass.com, Mastercard Installments service, 3-D Secure/3DS, wearables & Internet of Things/IOT). I mentored a team of 6 talented junior and senior user experience leads and analysts, and external research and design agencies in the US, Europe, Latin America and Asia Pacific. I got to work with some of the brightest technical practice leads, product owners, and business leaders inside the company and in our clients' organizations.
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Director (Leader), User ExperienceMastercard 2007 - 2009Greater St. Louis AreaI built a world-class user experience practice with global banks and internal business partners in product and technology. I owned and was the senior research and design (R&D) lead for mobile, device, and non-card payment technologies - such as contactless payments, new card terminals and eCommerce payments. I mentored a team of 5 usability researchers, visual designers, Web analytics specialists and managed external design agencies.
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Senior Usability Analyst (2004-2006)Mastercard 2004 - 2006Greater St. Louis AreaI was brought into Mastercard to develop a robust human factors practice. I delivered information architecture, interaction design, and usability research and testing expertise to internal business partners and to the largest global banks. I developed team expertise in device usability and design and mentored 4 fellow usability analysts on device human factors research protocols.
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Co‐Founder / Human Factors Principal ResearcherHuman Centered Strategies 2002 - 2004Greater Minneapolis-St. Paul AreaI co-founded the human factor research and design-thinking business with a focus on electronic medical device manufacturers. Together, Dr. North and I mentored industrial design and mechanical/electrical engineers to integrate human factors methods and research protocols in device design and evaluation. I loved partnering with the FDA/CDRH and healthcare providers to implement our analytical framework to assess device usability.
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Project ManagerMitchell Madison Group 1996 - 2001Greater New York City Area & Minneapolis, MnI managed a team of 8 information architects, software engineers and business analysts. I directed and led design and delivery of strategy and management consulting to Fortune 500 companies. I loved the daily challenges of analyzing a client's existing and legacy systems, then delivering strategic high technology and sourcing solutions to maximize their operational effectiveness and increase revenues. To do this, I established and managed collaborative relationships with third-party software and service providers and internal technical and business leads.
Kate C. Skills
Kate C. Education Details
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Political And Social Research -
Political Science, International Relations, French And Russian -
Sciences Politiques -
User Experience And Interaction Design
Frequently Asked Questions about Kate C.
What company does Kate C. work for?
Kate C. works for Amazon
What is Kate C.'s role at the current company?
Kate C.'s current role is Senior Research Manager, Amazon Books Studio.
What is Kate C.'s email address?
Kate C.'s email address is ka****@****ard.com
What is Kate C.'s direct phone number?
Kate C.'s direct phone number is +163672*****
What schools did Kate C. attend?
Kate C. attended The New School, University Of Wisconsin-Madison, Sciences Po Aix, The Interaction Design Foundation.
What skills is Kate C. known for?
Kate C. has skills like Leadership, Personas, Mobile, Emv, E Commerce, Human Factors, Paper Prototyping, Payment Cards, User Experience, Storyboarding, Wireframes, Mobile Payments.
Who are Kate C.'s colleagues?
Kate C.'s colleagues are Roger Gerdes, Mr Danish Saifi Modi Nagar, Caitlin Ivy, Neftali Beltre Borrous, Bj Gill, Andy Sohn, Amala Prasanna D Prasanna.
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