• Directed employee relations for a staff of 180 while directly supervising the HR department (2) and back office support of the Front Desk (3) and Facilities (4) teams.• Successfully created, trained staff and implemented a new performance review process in 2013.• Partnered with a compensation expert in 2013 to create salary bands and bring staff to market value. • Facilitated the switch from an insured health insurance program to a fully self-insured plan saving the company $275,000 in 2013. • Conducted employee research to determine policy needs / changes, drafted improved employee handbook, vetted handbook with counsel and leadership and distributed to organization. • Established companywide harassment and discrimination training and diversity and inclusion policies for current staff and new hires. • Partnered with council for investigations of employee relations claims including conferring with HR consultants, documenting incidents, facilitating performance improvement plans, and terminations. • Coordinated and performed two reductions in force representing a 30% company-wide reduction; assisted in the reorganization of labor and management of severance packages post RIF.• Streamlined recruiting and interview processes to include assessments and talent management.• Managed the internal benefit enrollments and terminations as well as health insurance and ancillary benefits.