We are a group of sales, marketing, and operational specialists that have influenced, and developed hundreds of 6 and 7 figure dog training businesses worldwide.Unleashed Consulting Co. was created to help guide an industry that is rapidly growing, but held back by limited business resources and direction.Whether you are a brand new business owner doing in-home private lessons, or have a massive facility with a team and 20 years of experience...we can help you reach your next goal!Click the link below to learn how we can help!li.unleashedconsulting.com

Currently manage all parking for the Bank of America portfolio in Charlotte, NC, including 4 garages and multiple space allocations. Work directly with our Vendor Manager to ensure alignment with the Bank’s needs and expectations and to ensure a seamless experience for all associates and customers. Responsible for 3 parking managers and their event staff, where I confirm man hours and revenue generation for each location and provide guidance and reporting to our Vendor Manager and Bank of America.

Under the Bank of America account, owned the Issue Management process for the entire portfolio, including India – acting as the conduit for issue awareness to our Executive Vendor Management team. Tracked over 120+ issues per year through remediation and am responsible for trend reporting and account representation of our issue process. Managed all Insurance Claims on the account, working closely with our facilities team and the BofA Insurance group to ensure timely communication and closure to claims. Was responsible for Key Risk and Performance management of Risk and Compliance metrics and ensure timely reporting and closure of any risks found.

Under the Bank of America account, worked on Platform initiatives to streamline processes across all Soft Services commodities and launched a newly designed audit program for Facility Managers. Tasked with creating and defining processes for on-boarding, reporting, data repository and playbooks and managing each to maintain an up to date and reliable centralized platform. Aligning with all leadership levels, my goals were maintaining efficient and prompt results for the client while working to improve current standards.

One of the first 6 sales representatives for the company, tasked with growing the business covering a territory of the entire states of North and South Carolina. Visited with 10 to 12 doctors a day, speaking to our genetic tests and how they would benefit their patients who were struggling with polypharmacy or ineffective drugs, as well as potential risks they may face. With a strong sales methodology, successfully hit sales goals of 6 accounts in my first quarter and was well on track to continue to grow business – ranking as the number 3 rep on the East Coast. Enrolled over 7 physicians in a trial period with a 90% turnover rate to a successful account. Utilized extensive time management skills and update CRM daily with call goals and keep an updated mapping route to allow efficiency in managing sales calls.

Work with over 500 clients in the role of primary customer relationship management. Created, maintained and grown a success plan to refine the process of on-boarding, renewals and up-sell opportunities. Able to learn our newest analytics platform and create training documents to help further train our team with no background in banking compliance, as well as perfect an overview to fully train all clients utilizing the platform. Able to save at least a dozen accounts from not renewing by maintaining a positive relationship with the client and continuously providing value exchange between the customer and our product.

Manage and supervise up to 500 staff at events including the Concert for Valor on the National Mall, the Winter Classic at Nationals Park, and all Redskins games. Solely responsible for organizing and producing all University of Maryland events from D1 Men’s Basketball, Football, weddings, graduations, and special events – including handling client request, day of event staffing and post event reviews. Assist the branch manager with employee regulations, disciplinary actions, and maintaining 800 + active employee files. Interview 1,000+ applicants for Event Staff position and train approximately 80 new hires monthly in Guest Services program.

• Worked with coaches and managers of Clemson Women’s Varsity Tennis team to create and implement a marketing plan for the 2013 season, including game promotion and management of each match/tournament• Managed game day set up and operations for all Olympic Varsity sports, while creating and producing in-game promotions• Founding member of the Clemson “Street Team” responsible for generating awareness among the student body

• Provided care for 30 children ages 4-13 daily during the summer while participating in arts and crafts, sports, music, and pool time, 30 hours per week

• Answered the phones and handled guest services, 10 hours per week