Kate Daine Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Specialising in strategy, customer and proposition and service design

Sydney, New South Wales, Australia

Business Analyst in the Proposition and Customer Experience Labs at Kearney, Sydney.

Sydney, New South Wales, Australia

Working in Fintech startup Boulevard which is an end-to-end share tokenisation, registry, and investor relations platform that provides shareholders transparency, confidence, and a path to liquidity. Focused on business development, analysis and communication materials.

Sydney, New South Wales, Australia

Sydney, Australia

Responsible for organising and managing the consultant program including the training of consultants, running workshops and sourcing Clients. My focus as Operations Director for 2019 was to improve the quality of the consultant program and place an emphasis on client satisfaction. Since the beginning of 2019 the event quality NPS is 8+ and improved the.

Sydney, Australia

UTS Consulting Club is a student driven organisation, focussing on providing pro bono student consultancy services to small enterprise clients within the University of Technology, Sydney. As Engagement Manager I helped manage a team of six students through the consultant program.

Sydney

Sydney, Australia

Responsible for the coordination of the Alumni Outreach program including the management, on-boarding and training of call-centre staff. Assisting with the development of telecommunication software and improving processes to increase donor acquisition and retention.

Sydney, Australia

Assist in the running and supervising of the Alumni Annual Appeal campaigns which run throughout the year. This involves organising and orchestrating campaigns from start to finish: interviewing and training student callers, developing scripts and training the students to improve their results.

Sydney, New South Wales, Australia

Intern in the Proposition and Customer Experience (PCE) labs

25 Smith Street, Parramatta

My role at IAG was customer facing providing excellent customer service to customers and prospects seeking insurance for caravans, boats and travel for all IAG brands including NRMA, RACV, SGIC and SGIO. These inbound calls vary between sales, service and cancellations. I was also part of an ongoing continuous improvement program using a combination of.

Sydney, Australia