Kate Ferrian Email & Phone Number

Minneapolis, Minnesota, United States

• Provide leadership to the Brillect Operations team including overall system administration and external vendors to promote growth and retention
• Identify and develop new processes that encourage continuous improvement to support Brillect’s fast growing team
• Oversee contract management, review and negotiations
• Responsible for leading the implementation of Bullhorn, including training internal teams and reporting for operational purposes
• Assist and guide the sales support… Show more
• Assist and guide the sales support function for both consultants & clients to drive individual and company successes Show less

St Louis Park, Minnesota, United States

• Defined and managed the overall operations strategy for all global business lines to drive a culture of high employee engagement in alignment with the business strategy
• Created and maintain financial budget for the Operations department
• Front-line leader providing direction and feedback to improve, automate, and streamline current operation procedures and maximize the contribution to the overall corporate strategy and business goals
• Mentor and train operational leaders

• Built the foundational strategy of the operations department to scale as the business grew employees/sales
• Designed and implemented operations programs and solutions that supported business objectives
• Reviewed and negotiated Master Services Agreements
• Successfully developed a robust internal control framework and ensured compliance
• Created and ran the Request for Proposal (RFP) process

• Responsible for process improvements including new payroll system and recreation of the chart of accounts in QuickBooks to better align with the company’s future
• Compiled and complete state and federal tax filings
• Prepared documentation and served as Administrator for 401(k) testing and filing
• Compiled and analyzed company financials for managing partners

• Prepared journal entries and account reconciliations for year-end financial audit
• Facilitated the collections process while maintaining a good standing relationship with clients
• Lead several process improvements including creation of new sales commission system and the implementation of a cloud-based time-tracking system
• Worked closely with Human Resources to meet company back-office goals

• Assisted in the month-end close process which included completing reconciliations and journal entries
• Completed client billing process and accounts payable in accounting system
• Served as administrator of our time-tracking system
• Managed accounts receivable process
• Compiled and analyzed Business Development Manager Commission reports

• Processed the weekly activity report showing the number of consultants on billing, gross billing, and gross pay
• Reconciled associate time entries
• Assisted in numerous special projects including the implementation of the CRM system