• Provide leadership to the Brillect Operations team including overall system administration and external vendors to promote growth and retention• Identify and develop new processes that encourage continuous improvement to support Brillect’s fast growing team• Oversee contract management, review and negotiations• Responsible for leading the implementation of Bullhorn, including training internal teams and reporting for operational purposes• Assist and guide the sales support… Show more • Provide leadership to the Brillect Operations team including overall system administration and external vendors to promote growth and retention• Identify and develop new processes that encourage continuous improvement to support Brillect’s fast growing team• Oversee contract management, review and negotiations• Responsible for leading the implementation of Bullhorn, including training internal teams and reporting for operational purposes• Assist and guide the sales support function for both consultants & clients to drive individual and company successes Show less

• Defined and managed the overall operations strategy for all global business lines to drive a culture of high employee engagement in alignment with the business strategy • Created and maintain financial budget for the Operations department• Front-line leader providing direction and feedback to improve, automate, and streamline current operation procedures and maximize the contribution to the overall corporate strategy and business goals• Mentor and train operational leaders

• Built the foundational strategy of the operations department to scale as the business grew employees/sales• Designed and implemented operations programs and solutions that supported business objectives• Reviewed and negotiated Master Services Agreements• Successfully developed a robust internal control framework and ensured compliance• Created and ran the Request for Proposal (RFP) process

• Responsible for process improvements including new payroll system and recreation of the chart of accounts in QuickBooks to better align with the company’s future• Compiled and complete state and federal tax filings• Prepared documentation and served as Administrator for 401(k) testing and filing• Compiled and analyzed company financials for managing partners

• Prepared journal entries and account reconciliations for year-end financial audit• Facilitated the collections process while maintaining a good standing relationship with clients• Lead several process improvements including creation of new sales commission system and the implementation of a cloud-based time-tracking system• Worked closely with Human Resources to meet company back-office goals

• Assisted in the month-end close process which included completing reconciliations and journal entries• Completed client billing process and accounts payable in accounting system• Served as administrator of our time-tracking system• Managed accounts receivable process• Compiled and analyzed Business Development Manager Commission reports

• Processed the weekly activity report showing the number of consultants on billing, gross billing, and gross pay• Reconciled associate time entries• Assisted in numerous special projects including the implementation of the CRM system