Kate Mock Email & Phone Number

Cincinnati, OH, US

Cincinnati, Ohio, United States

• Leading individual contributor owning the design process ofproduct initiatives using the design thinking framework fromdiscovery research and ideation, to production and beyondmeasuring UX success metrics.
• Represent UX lens at the leadership level ensuring short andlong term strategies keep users top of mind for our product andaligning across products for a connected ecosystem.
• Facilitated numerous workshops and design sprints to ideateand collaborate cross-functionally for the best solutions.
• Lead team of 6 experience designers ensuring team alignmentand productivity as well as mentor junior designers, co-ops, andnew hires.

Cincinnati, Ohio

Cincinnati, Ohio

• UX/UI Design lead that pushed Olay.com e-commerce website to launch and managed post-launch hyper care. Worked through integrations with external inventory and cart requirements to deliver improved customer experience.
• Performed user testing for Skin Advisor application to better understand users skincare shopping needs and desired online shopping experience.
• Redesigned a frictionless cart and checkout experience for Olay.com and Skin Advisor application improving conversion by 1% 4 days post-launch.
• Managed freelance designer and on-boarded new designer to Olay.com for launch plan and design execution.

Cincinnati Area, KY

• Lead the design process for web/mobile application projects from discovery and research to finalized design concepts. Other responsibilities include wireframing & prototyping designs, collaborating with web development.
• Other design responsibilities include creating digital ads, email templates, creating brand elements (logos, style guides, etc.), and A/B user testing.

• Customized graphics, templates and web content in the process of a Content Management System migration
• Created multi-faceted approach for an improved Help Center section, creating a more user-friendly support experience and reducing the volume of help center calls
• Lead team of contractors from start to finish on content migration of Fifth Third retail facing web site

• Go-to person for UI related development with JavaScript (ExtJS), HTML, CSS
• Work in Agile work environment with tight deadlines and quick turn-around on 911 bugs
• Implement and build chosen design for flash video promotion for new site platform

• Contracted with multiple companies including Round Pixel Studios, Wilker Design, Xavier University and Ohio University designing and developing web sites.
• I have designed and developed web sites for various people's portfolio sites, student organizations and the Athletic department at Ohio University.

• Create web and graphic layouts specific to client branding trend.
• Concept and development of Flash animation pieces for client web sites.
• Collaborate with coworkers to provide best solution for client.
• Produce mock ups and prototypes of media kits and direct mailings.
• Coordinate company holiday projects.
• Train other interns on company protocols.

• Update current web sites for local clients
• Troubleshoot with coworkers to solve site errors/bugs
• Learn new technologies to implement into clients web sites

• Maintain content on company’s web sites
• Design web and print layout for multiple local clients
• Concepted results-driven marketing solutions for clients