A UX consultancy based in Asheville, NC, with a focus on the UX needs of both global remote and local companies. Working with clients to fulfill their UX research needs, both long and short-term.

Consulting with Climate Interactive to support En-ROADS UX to create interactive, scientifically rigorous tools that help people see connections, play out scenarios, and see what works to address the biggest challenges we face.En-ROADS is based on a long tradition of system dynamics modeling out of MIT that explores the interplay between social and planetary systems, our simulations cover a range of topics, from climate change and clean energy to disaster risk reduction and resilience.

Creating, staffing, recruiting and leading the rapid-turnaround UX research on promotion code use and acceptance/mental models for a major client of Cognizant. After the completion of testing, responsible for analyzing the data and compiling findings into documentation that was presented to the head of marketing. High client satisfaction.

LogistiCare is the leading software solution in the non-emergency transportation management (NEMT) industry.

Work with ADP included site visits and on-site user testing, paper prototyping, heuristic reviews, task analysis, persona development, and journey mapping.

User testing (remote and lab-based) heuristic reviews, process flow research and mapping, focus groups, data analysis, survey creation and analysis, findings documentation and presentations.

Evaluation of medical products and services in need of developmental information or enhancement.

Lab studies, research, findings analysis and reporting. UX test planning and support for both on site and online testing.

Team member responsible for meeting with clients, developing test and support materials. Moderated usability tests, evaluated and compiled usability test findings, created videos to illustrate findings (Morae), and created both high-level and detailed presentations of test results.

Worked within Business Applications Department to troubleshoot, and grant access to sensitive financial data/reports in a timely and secure fashion. Q&A, testing, support documentation, customer support and monthly reporting.

Continued UX work begun by the Design and Usability Department at Bentley University. Wireframing, UX education and advocacy, requirements gathering, contextual inquiry, and field methods.

Gallery Director at the Gallery at 38 Cameron. Found high-quality emerging artists to represent, curated and hung all shows, did all promotion, and expanded an maintained the client base.