Kate Gibson Email & Phone Number

London, England, United Kingdom

D&F, Heavy Industry and Engineering Claims adjuster.- Carefully manage the claims negotiation process with clients, underwriters and/or their appointed legal representatives or loss adjusters.- Facilitate the resolution of any outstanding claims issues and where necessary engage with seniors as required.- Instructing loss adjusters, lawyers and other third-party experts as needed and ensure superior communication is maintained.- Liaising and meeting with Claims Agreement Parties, brokers and underwriting teams. Attending market meetings on behalf of CNP 4444, often as Lloyds lead.- Providing training and mentoring to junior team members where necessary to ensure there is consistency, whereby relevant and up-to-date information is shared accordingly.- Resolution of queries and provide technical support for pre-renewal meetings and placing negotiations.- Reporting claims in accordance with reporting requirements and comply with PRA and FCA conduct rules.- Developing key relationships with business partners.- Monitoring and measuring claims process performance and leakage regarding indemnity spend, claims savings (subrogation, salvage and recoveries) adherence to wordings and correct application of limits, deductibles and endorsements.

London, England, United Kingdom

International Property Claims on behalf of Ascot Underwriting 1414.My role involved adjusting claims within a designated authority limit, assisting in the technical management and control of reinsurance claims portfolios to provide a prompt and efficient service to the market.Main duties include:- Adjusting and authorising claim settlements and fees.- Identification of potential policy issues to facilitate resolution.- Liaising and negotiating with clients, brokers, lawyers in the adjustment and settlement of the claim.- Attending market meetings to discuss losses with underwriters and exchanging knowledge.- Strong knowledge of ECF and the Lloyd's Claims Schemes

London, United Kingdom

During my time at McLarens I developed my skills and experience as a claims adjuster, achieving my ACII and DIP CILA. I took personal responsibility for handling my workload of desktop claims and progressing, managing and settling claims. I promoted through the class of business of domestic, commercial to High Net Worth (Buildings & Contents).My role included:- Liaising with Brokers, Insured, Insurers and Third-Parties- Dealing with the end-to-end management of Third Party Administrators- Processing and reconciling information from loss adjuster and assisting on Major Losses.- Identifying and investigating coverage issues.- Maintaining accurate reserving data; and- Resolving claims in a professional manner.In September 2019 I worked in the Bahamas for 3-4 months on Hurricane Dorian, which gave me exposure to the international working environment during CAT duty.Part of implementing and driving McLarens Lives Committee - Diversity and Inclusion, promoting policies, events, training and giving feedback to Senior Management. One of four speakers on International Women's Day regarding The importance of Gender Equality in the workplace for an internal event.

London, United Kingdom

• Managing and assisting adjuster's caseloads of commercial claims from FNOL to settlement.• Validation of quantum and proactively liaising with the policyholder, suppliers, contractors, while monitoring the progress of the repair works. • Preparing and writing technical reports, letter writing in compliance with professional standards and internal guidelines and in accordance with agreed timescales.• Regularly updating MI records on a weekly basis.

London, England, United Kingdom

I was accepted on Chartered Insurance Institute's flagship 'New Generation Programme' 2020/2021 for future leaders as one of ten claims professionals in the insurance industry. The exciting year long programme had several great opportunities to network, learn and develop my communication skills and expertise within insurance:• Interactive session with regulatory bodies• Talks from Members of Parliament and lobbying organisations• Media (TV and radio interviews) and leadership trainingDuring the year our group researched and completed a project, which we believed would make a difference to the insurance profession. Resulted in our published article: research highlighting the impact of technology on the race to reskill "The Future skillset of claims professionals."My role was vital in collaborating and stepping up as a leader to develop our survey, present to the Claims Board and work well as a team player. This was both a rewarding and challenging year, which I greatly enjoyed.

Romford, United Kingdom

I joined Towergate as a Dual Travel and Property (Home and Let) Claims Handler, building on my previous experience in the UK and Australia handling travel insurance claims and starting my property insurance career within the Domestic Home & Let team.Later focused solely on Property Claims, assisting Travel department when needed, and promoted to act as an escalation point for complex claims for junior claim handers. Duties included:- First notification to settlement- Daily work allocations and work plans- Phone/call monitoring- Promoted to a referral point for other staff members - dealt with complaints, escalations, payment authorising and coaching.

Bachelor Of Arts (B.A.), Business Studies And International Development, 2.1

A Levels

Mathematics, English Literature, History