Oversee operations within the $20M Programs Division, with lead responsibility for planning, budgeting, evaluation, field services, and cross-divisional projects.Develop and lead implementation of the strategic plan within the Programs Division. Co-leader of SCA’s Justice, Equity, Diversity, and Inclusion Working Group and strategic plan.Create policies, procedures, and trainings for efficient operation of programs.Establish quantitative and qualitative metrics to evaluate program effectiveness, quality, and outcomes and work with program leaders to identify opportunities for improvement and make adjustments to provide best-in-class programs.

Leveraged program evaluation results to secure multiple multi-year ~$2M foundation grants.Led implementation of grant-funded national initiative projects, managing consultants, communicating with leadership and Board of Directors, and presenting results at conferences. Oversaw organization-wide strategic visioning process, engaging internal and external stakeholders, analyzing program insights, collecting landscape data. Led design and implementation of in-person and virtual trainings, convenings, and professional development programming for a nationally-distributed team of staff.Directed national evaluation efforts and collaborated with program delivery staff to make data-informed improvements to programs.

Designed, developed, and implemented SCA’s first organization-wide evaluation and performance measurement systems, including creating and managing the databases that maintain survey records and participant data.Project manager for 3-year mixed methods study conducted by an external evaluator, managing data collection procedures, adherence to project timeline, budget accountability, and successful completion of reports of findings and final deliverables. Designed and conducted online learning sessions using web conferencing programs as well as in-person trainings and presentations to students, staff, executive leadership, and Board of Directors.

Oversight for a national federal grant program, working across departments to ensure regulatory compliance and advising Senior Leadership. Cultivated funder relationship, which resulted in tripling the amount of grant funds received annually and securing a high profile event. Implemented a cloud-based system for tracking program data, yielding a 500% increase in efficiency. Conducted in-person trainings and online webinars for 60-100 participants. Winner of SCA’s Employee Excellence Award for Pioneer.

In a semester-long writer-in-residence position, developed a 12-week poetry and fiction writing curriculum for English Language Learners and instructed 20 students at an urban middle school.

Team-taught summer writing workshop focused on the personal essay.

Guided student-led workshops and discussion sessions, assessed student writing, and conducted writing conferences for “Masterworks of American Literature” and “Introduction to Creative Writing: Fiction”.

Assisted patrons, researched reference questions, and facilitated outreach activities such as story time, school visits, and book group.

Led a one-year planning grant that designed a literacy tutoring program that placed volunteers at elementary schools throughout the city.

One-year AmeriCorps service designing after-school programs for middle school students focused on environmental stewardship, social justice, cultural diversity, and community service.

Organized logistics and developed publicity posters for readings by nationally-recognized poets.