Working as part of the farm team to support the commercial farm activities.

Working with the Amenity Forum to support their administration and communications work across the sector.

The UK Lawn Care Association (UKLCA) is an organisation based in the United Kingdom committed to helping garden owners across the country find independent lawn care specialists to provide care for their lawns.Kate is currently working with the UK Lawn Care Association to help support their business development, communications, general administration of the membership and implementation of their finance systems.

Rural Support Services offers a Virtual Assistant solution to a range of clients. Drawing on her wide range of knowledge and experience in varied industry sectors, Kate supports businesses with a variety of support functions including project management, general administration, bookeeping, website production, etc

Rural Training Services offers land-based training to companies and individuals around the UK who are looking to ensure they hold up to date knowledge and certificates relating to land based activities. Training includes Pesticides, Chainsaw, Health and Safety, First Aid etc. Please visit our website for full details.

•Re-organisation of customer service department from conception to implementation; delivering efficiencies in service to customers and reduction in costs•Customer relationship management, implementing client feedback and complaint resolution processes and procedures; •Delivery of company customer service objectives and KPI’s within timescales and targets•Management, training and development of customer service team - 12 staff, 50,000+ customers•Operations management•Project management of IT projects; change management •Expenditure and income generation; achieved within plan•Preparation of statistics and department reports for management team