Kate Jones Email & Phone Number

Outcome driven COO with 20+ years experience in professional services.I take a company’s vision, build a plan to deliver it and then execute, using systems thinking to create the right structures, processes and systems for success. Some examples • Prepared due diligence information and formed part of the Executive team during the successful sale to Nasdaq listed Amdocs• Led the staffing function and growth from a small team of 4 people to 80 staff, introducing policies driving retention and culture resulting in an attrition rate of only 10%.• Adapted the operational function to meet the needs of pandemic crisis; • Reduced operational costs by 20%• Introduced fully remote working within 24 hours, full functionality and no loss of revenue• Designed and built a data platform for aggregated data across the business, identifying information, business opportunities, clients, lead times, revenue streams supplying sound management information.What excites me is building the teams, processes, systems that make a business scale and run as effectively and efficiently as possible, whilst continuously improving. What makes me happiest is helping people become their best selves with a culture of psychological safety and learning. I believe if you combine these things, you will succeed.

Listed skills include Agile Methodologies, Project Management, Software Project Management, Business Analysis, and 21 others.