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Outcome driven COO with 20+ years experience in professional services.I take a company’s vision, build a plan to deliver it and then execute, using systems thinking to create the right structures, processes and systems for success. Some examples • Prepared due diligence information and formed part of the Executive team during the successful sale to Nasdaq listed Amdocs• Led the staffing function and growth from a small team of 4 people to 80 staff, introducing policies driving retention and culture resulting in an attrition rate of only 10%.• Adapted the operational function to meet the needs of pandemic crisis; • Reduced operational costs by 20%• Introduced fully remote working within 24 hours, full functionality and no loss of revenue• Designed and built a data platform for aggregated data across the business, identifying information, business opportunities, clients, lead times, revenue streams supplying sound management information.What excites me is building the teams, processes, systems that make a business scale and run as effectively and efficiently as possible, whilst continuously improving. What makes me happiest is helping people become their best selves with a culture of psychological safety and learning. I believe if you combine these things, you will succeed.
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CooContainer Solutions Jan 2023 - Jun 2024Amsterdam, North Holland, Nl -
CooDevopsgroup Jun 2018 - Dec 2022
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Operations DirectorDevopsgroup Sep 2017 - Jun 2018
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Client Services DirectorDevopsgroup Nov 2014 - Sep 2017
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Head Of OperationsAdactus Ltd Jun 2014 - Oct 2014Thame, Oxon, Gb -
Senior Project ManagerAdactus Ltd Mar 2009 - Jun 2014Thame, Oxon, Gb
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Senior Project ManagerTaap Apr 2007 - Mar 2009Borehamwood, Hertfordshire, Gb -
Project ManagerCables & Wireless Co Oct 2006 - Apr 2007 -
Business Analyst/Project ManagerWyeth Pharmaceuticals 2004 - 2006
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Analyst ProgrammerTotal Systems Plc Jun 1996 - Mar 1999
Kate Jones Skills
Kate Jones Education Details
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King Edwards School, Witley -
University Of BradfordPolitics And History
Frequently Asked Questions about Kate Jones
What is Kate Jones's role at the current company?
Kate Jones's current role is Professional Services Leader | Frictionless Operations | Delivering Customer Excellence.
What is Kate Jones's email address?
Kate Jones's email address is ka****@****oup.com
What is Kate Jones's direct phone number?
Kate Jones's direct phone number is +44 800 368*****
What schools did Kate Jones attend?
Kate Jones attended King Edwards School, Witley, University Of Bradford.
What skills is Kate Jones known for?
Kate Jones has skills like Agile Methodologies, Project Management, Software Project Management, Business Analysis, Team Leadership, E Commerce, Scrum, Integration, Software Development, Business Process Improvement, Prince2, Agile Project Management.
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