Katelyn Knopp Email & Phone Number

Towson, Md

➢ Oversee all staffing needs of the company ➢ Organize and develop work schedules by allocating employees in shifts and positions for over 200 employees➢ Accept responsibility for timekeeping and time off requests➢ Collaborate with payroll and billing to ensure correct employee compensation and to ensure client bills correct without errors➢ Manage new clients by documenting and following-up with inquiries➢ Conduct and go on visits to future clients' homes to prepare schedule, obtain information, and share information about the company➢ Handle all problems and concerns in person and over the phone from clients and employees and mediate any issues that ensue➢ Work closely with team members to ensure company success

Working as a team member with every other coworker, including managers, cooks, hosts, Service Assistants, Alley Coordinators and prep.Working under pressure to assure quality service for the guests.Maintaining a calm and collected attitude in a high-stress environment.Juggling multiple tasks at once and being expected to meet each task with the same high amount of effort.Handling situations with patience and professionalism always.Effectively communicating with all those around me.Problem-solving quickly in a fast-paced environment.

Bachelor Of Arts (B.A.), English Language And Literature, General

Activities and Societies: Sigma Tau Delta Delta Epsilon Sigma Trailblazers Co-editor of Damozel, the literary magazine.

Education record

Activities and Societies: National Honor Society