Katelynn Knowlton Email & Phone Number

Omaha, Nebraska, United States

Offutt Air Force Base, Nebraska, United States

Joined the team as an ABO Certified Optician promoting and ensuring a healthy work environment.Oversaw all store operations including, inventory, customer issues, and troubleshooting.Led highest average unit value in the store, anti-reflective coating, premium lenses, transitions, and suns. Increased store profitability and workplace satisfaction.Since date of hire, used expertise to help the store increase profitability – these numbers reflect the change the store saw when I was hired through July of 2013, since then the store has changed completely in staffing.o An additional $15.32 per eyeglass unit. o An additional 5.4% in anti-reflective coating. o An additional 5.8% in premium lenses. o An additional 4.5% in transitions and suns.Completed the Career Progression Program in June 2015. Led in sales in nearly every category during the entire duration of my employment. Was recognized by the district manager and provided the model for other employees to follow.

Potsdam, New York, United States

Obtained American Board of Opticianry Certification; worked as Certified Optician quickly integrating my experience within an understaffed and stressful environment. Excelled in the new environment and led the store in sales.Provided employees valuable product tips increasing store sales and customer following.Adapted and assisted in variety of departments as required. Promoted Walmart Vision Center at college career fairs.Led store operations in absence of manager.

Ogdensburg, New York, United States

Provided guided tours through museum and galleries for groups anywhere between 2 and 50 people, maintaining a personable and approachable attitude.Managed $80+ million dollars of inventory and irreplaceable art. Utilized situational awareness monitoring guests around uncased and open artwork, while conducting tours and answering customer questions.Sold high end replications in the gift shop providing additional donations and support from patrons.

Oswego, New York, United States

Assisted manager with semiannual RGIS store inventory, recalls, creating recreational boards store-wide promotional events furthering company growth.Gained apprenticeship with store manager/optician and was placed under the medical license of the store doctor.Performed measurements, neutralizing glasses, troubleshooting, placing orders, dispensing and adjusting glasses building positive customer/patient rapport.

Oswego, New York, United States

Promoted to Lead Optical Assistant within the first year, ran front desk, delegated tasks and trained Optical Assistants.

Oswego, New York, United States

Studied the Contact Lens Tech position and taking backup role during resident Tech absence or when needed additional help. Taught one-hour classes to new contact lens wearers including wear, cleaning, and proper handling of contacts.

Oswego, New York, United States

Confirmed insurance information and eligibility, ordered store supplies, pre-screened patients.