Kate Larkin Email & Phone Number

Bellevue, Washington, United States

Seattle, Washington, United States

Lake Buena Vista, Florida, United States

• Execute exceptional guest service while incorporating the company’s key values of safety, courtesy, show, efficiency, and inclusion• Monitor and direct up to 100 guests across 5 ride vehicles to ensure that safety measures are met within a 2 ½ minute ride period• Dispatch vehicles in 43-second intervals while simultaneously executing safety measures, resolving guest issues, and eliminating technical problems in a timely manner• Address guest inquiries about the ride as well as operations across the greater Walt Disney World area

Orlando, Florida, United States

• Execute exceptional guest service while incorporating the company’s key values of safety, courtesy, show, efficiency, and inclusion• Perform both independently and as part of a team to ensure the completion of daily tasks• Facilitate cash/card transactions through point of sales technology • Inform guests of environmental and animal related material directly related to in-park exhibits

Delran, New Jersey, United States

• Established a welcoming environment for guests as their first point of contact within the restaurant• Arranged guest seating options in a fast-paced environment dependent on server need and demand• Maintained a clean and organized workstation to maximize efficiency of all employees

Lancaster, Pennsylvania, United States

• Organized and led meetings and training sessions for current and new tour guides• Recruited, interviewed, hired, and onboarded new guides in assistance to admission deans• Coordinated tasks for the admissions office, acting as a liaison between student workers and directors

Lancaster, Pennsylvania, United States

• Provided campus tours to prospective students and families visiting F&M while answering questions and emphasizing the positives of an F&M education and student life experience• Served on student panels to better inform and answer questions from large groups of prospective students and families, specifically through presentations based on personal experience• Communicated with prospective students responsive to their questions about F&M and the application process

• Improved skills integral to everyday business functions such as project management, corporate social responsibility, and effective communication• Refined skills essential to professional, personal growth in the workplace including time management, personal branding, and professional writing• Balanced a mixture of self-paced learning modules with live events from speakers to foster additional growth and deeper learning in a variety of topics

Township Of Delran, New Jersey, United States

• Welcomed guests and addressed a multitude of queries and concerns• Utilized point-of-sale technology to record guest requests and facilitated cash or credit payments• Organized guest orders and ensured that all detailed customizations are accounted for