Kathleen Law Email & Phone Number

Pompton Lakes, Nj, Us

Pompton Lakes, Nj, Us

Ramsey, New Jersey, United States

-Lead and manage the dealership’s business development team of 2-4 reps -Create and implement sales, marketing, and customer service strategies to drive sales quotas -Develop account and engagement plans that outline critical success factors and metrics for success-Oversee leads retrieval, review, follow up, and allocation (1,000+ leads per month)-Overhauled the leads process, enabling the company to streamline the operations, save $100K in head count, and increase sales numbers-Identify and target select buyer groups for campaigns and specific inventory opportunities-Successfully implemented an equity mining process to pull customers out of their current cars into new ones (20 per month) -Act as trusted advisor, assisting sales team with closing customer deals -Collaborate with the service department to cultivate upsell opportunities to drive incremental revenue-Created workflow to close business within 90-day period; replicated activities across other brands -Analyze the sales team’s quarterly performance using CRM data, partner data, and team review sessions-Develop digital marketing campaigns to support dealer programs, events, and promotions -Coordinate with creative teams to produce content, graphics, and videos promoting the dealership -Represent the brand at off-site conferences and speaking events-Positioned as thought leader in automotive industry – spoke on several auto podcasts about sales process and results, as well as women working in the field

Ramsey, New Jersey

-Consistently recognized as one of the top Sales Consultants in the dealership and Top 25 Sales -Consultants across the East Coast -Built and nurtured strong, positive relationships with key individual and corporate customer accounts to increase revenue -Successfully acquired fleet accounts to drive high-volume, high frequency vehicle transactions -Coordinated with internet lead department to prequalify customers and price aggressively against the competition-Proactively identified and prioritized accounts to focus sales/marketing efforts -Trained and assisted with the onboarding of new sales consultants-Oversaw the brand’s online reputation; guided the content, engagement, and customer service initiatives-Managed Northeast Subaru Squad, an online community for brand owners; organized meetups and marketing events to promote brand advocacy

Greater New York City Area

-Developed go-to-market strategies and content development programs to support corporate initiatives for 50 brands in various B2B and B2C industries in the US, Germany, Australia, and Ireland-Lead the development of content for branding, public relations, SEO, and digital advertising campaigns -Leverage market research reports to determine ideal business placement and proposals to acquire customers and attract investors-Utilized social media relationships to build following, network, engage and manage on behalf of clients

-Oversaw the daily operations of the retail location including staff training and management, sales, inventory management, visual merchandising, and loss prevention-Regularly communicated with corporate office to ensure activities aligned with corporate business objectives -Led customer service initiatives to ensure the highest customer service ratings and overall satisfaction-Responsible for back office functions including accounting, payroll, and benefits administrationManaged and led team of 35 employees -Received ranking of 39 out of 1,200 Staples stores company-wide for selling metrics-Worked with corporate to reorganize the department’s workflow and apply changes to other stores

Riverdale, Nj

Responsible for overseeing the daily operations of the store and communications regarding sales up to corporate offices. Daily tasks included associate training, light accounting, assessing the store’s sales targets and working with customers. Extensive experience in retail inventory management, visual merchandising and loss prevention techniques. Accomplishments: ● Leading technician for iPhone 7 repairs.● Top 3 within the store for selling relevant add-ons to increase market basket for the company.● Recognized in over 50 customer submitted surveys to upper management and Staples’ Office of the President.● Worked alongside corporate’s team to reorganize the department’s workflow and apply changes to other stores.

Englewood, Nj

-Coordinated communication between 400+ clients and Synduit design/writing team-Lead weekly staff development conferences and published marketing resources/guides for clients-Managed client websites, blogs, newsletters, and email databases-Constructed, edited, and launched company marketing initiative-Pitched marketing campaign ideas to entire Synduit team to maximize SEO rankings and increase lead flow to the business-Learned and mastered Synduit proprietary software (Drupal based)-Project manager and head writer to the software's blog database which includes hundreds of blogs on different topics and features contributions from industry influencers across the world.

Bachelor'S Degree, Accounting

Certification, Cisco Ccna