Kate Lecher, Ma Email & Phone Number

Greater Minneapolis-St. Paul Area

Oversee learning strategy for Life Insurance Product Division.► Manage life insurance division content development process including analysis, scope, design, development, implementation and evaluation► Design learning solutions that align with business strategy and targeted business outcomes► Facilitate communication across functional teams to solve for process, system and environmental gaps► Build effective relationships with internal business strategy leaders ► Workday Learning LMS experience

Saint Paul

Saint Paul, Mn

In this hands-on position, I provide a wide range of instructional design, development, and content management expertise and support for the Caregiver & Companion Services organization.Since we offer essential services to underserved individuals and families across Minnesota, it’s imperative that our supervisors, employees, and volunteers are well trained. I’m focused on identifying the needs of our workforce and volunteers, and creating learning solutions to meet those needs—while improving performance, engagement, and efficiency at the same time.In this role, I wear many hats, including:► Shaping learning experiences through needs assessment, planning, and instructional design► Partnering with external consultants on LMS development► Creating and curating content► Administering systems and tracking outcomes► Developing solutions to ensure compliance with training and certification requirements► Allocating and facilitating trainings► Evaluating, updating, and continually improving programs, systems, and contentSelect learning and development projects:• Improved employee training and development by curating and managing learning content for newly implemented BridgeLearn LMS.• Designed and co-developed innovative eLearning platform—a first-of-its-kind trackable certification program for 700+ statewide volunteers.• Identified needs and designed online program to onboard and train new volunteers.

Saint Paul, Mn

I was promoted to Program Manager within the organization’s Caregiver & Companion Services in 2010, and my responsibilities have expanded significantly over the years to include overseeing staff members, 85+ volunteers and 200+ clients in seven Minnesota counties. I spearhead and manage learning and development projects (such as the instructional design initiatives described in my LMS Content Owner position description), build alliances with community partners, and drive in-house process improvements.Key contributions:• Provided hands-on training to new program coordinators and volunteers.• Directed custom build, content development, and rollout of comprehensive CRM tool. Created video tutorials and trained employees in its use.• Developed 67-page training manual for the Senior Corps program CRM.• Created a learning feedback loop by designing a staff survey system with quarterly data collection and reporting.• Revamped the business model, driving revenue up by 250%.• Designed, wrote, and published enterprise newsletter distributed statewide.• Evaluated programs and implemented improvements to boost our impact and effectiveness in the community.

Saint Paul, Mn

I was brought in as Program Support Specialist and earned a fast-paced promotion (within one year) to Program Coordinator. In this capacity, I supervised and mobilized 85+ volunteers to meet the needs of 200+ clients in seven counties. I planned and executed public relations, marketing, and outreach initiatives to increase awareness, and organized programs and events to improve volunteer engagement and contributions.A few achievements:• Delivered weekly training sessions and presentations throughout the region.• Organized and hosted biannual recognition events for 150+ attendees.• Created and co-managed the first website for Minnesota Senior Corps Association.• Improved marketing and public relations efforts, and increased visibility through social media marketing.• Initiated relationships, negotiated contracts, and established open lines of communication with external partners, including healthcare, educational, and social services organizations.

Graduate Certificate In Instructional Design

Bachelor Of Arts In Psychology

Master Of Arts In International Development