Kate Leroux Email & Phone Number

Bozeman, Montana, Us

Basemap design, map tile configuration, cartographic automation

Through Stamen Design, I designed new map styles to accompany the launch of new vector map data tiles created by AWS Location Service. We created and refined four basemaps: - Light reference (muted colors) - Dark reference (muted colors) - Light data visualization (greys) - Dark data visualization (greys)The light reference style launched as part of the service’s preview in late 2022. The other three styles launched when the service reached General Availability in March 2023.

San Francisco, Ca, Us

Through Stamen Design, I worked on a small cartographic team that improved, maintained, and added new features to the vector tile basemap used throughout Facebook and Instagram.In addition to visual improvements, I conducted a thorough reorganization of the vast number of build files used to generate the vector data tiles and map stylesheets. This made the cartographic system simpler and easier to use, less redundant, and more consistent. I also wrote the first version of the layers documentation for Meta’s Earth Table database.

Seattle, Wa, Us

• As Amazon's sole cartographer, I drove the roadmap for cartography at Amazon, integrating priorities from several teams and collaborating with product, engineering, data science, QA, and design to improve map quality and meet user needs. • My map styles were in use by dozens of teams across Amazon, including Flex (delivery driver app with over a million users), PrimeNow, AWS QuickSight, PrimeAir, and many internal-facing applications. • I maintained a suite of 56 map stylesheets, variants of 4 main styles, that satisfied needs such as localization and different languages, various data sources, low-end device performance, and diverse use cases. I designed a proprietary automated system to more efficiently manage these sets of related map stylesheets.• I conducted an analysis of how map styles affect map renderer memory usage and used the results to performance-tune all stylesheets to use less memory while minimizing visual changes.• I developed and managed the internal customer onboarding process for Amazon Maps, including documentation, ticket management, onboarding meetings, and status tracking.

Seattle, Wa, Us

Designing basemaps

Basking Ridge, New Jersey, Us

Designing maps

Seattle, Wa, Us

I worked on special projects in several areas including cartography, web communication, graphic design, business analysis, Python scripting/automation, and ArcGIS administration. My biggest focus was designing and maintaining the City's basemap in both raster and vector tile formats.

Took some time off to focus on my GIS studies and work on personal projects.

TEAM LEADERSHIP: Built and led the content quality, customer service, and community management department from its inception into a successful, high-performing, 19-person team. Accomplishments include: - Running a cost-effective team (mostly remote) with extremely low turnover and high job satisfaction, despite the repetitive and low-end nature of much of the work. - Maintaining site and app quality by approving, creating, updating, and monitoring millions of content items in over 20 categories, sourced from user-generated, third-party, and internally created content. - Enforcing high standards on all written and spoken communication with external users, which had a large impact on the company’s reputation for integrity. GEOGRAPHY: Solely responsible for the classification and mapping of Urbanspoon’s neighborhood and city data, with the goal of best reflecting how a local would see boundaries and regions. Used both a proprietary map service and geographic database. - Added three new countries from scratch, determining the most optimal neighborhood granularity and region groupings. During my employment, coverage grew from 341 metro areas and 8126 neighborhoods to 373 metros and 17,802 neighborhoods. I was personally responsible for every point of every polygon drawn during that time. - Manually remapped Australia and the United Kingdom, in addition to many states, provinces, and cities. - Reviewed all boundary update requests from users, applying my own judgment, experience, and research to decide whether to accept them and if further adjustments were necessary. COMPANY STRATEGY: As the first employee and leader of the company’s largest department, I was a member of the corporate leadership team that defined and communicated company strategy and financials.

Full-time care of my daughter from age fourteen months until she began preschool at two and a half.

Information technology: Led a team that selected, purchased, and administered all internal systems, from employee desktops/laptops to network, telephone, and email servers. Facilities management: Handled building-related issues; helped to organize and execute a major office move; maintained floor plans; worked with outside vendors; managed the acquisition, inventory tracking, and disposal of furniture and hardware.Process design: As the company scaled from 26 to over 150 employees, I designed efficient and scalable processes for many things, including: - Production issue escalation process- New hire on-boarding (equipment acquisition, computer/desk setup, welcome materials) during a period of rapid growth- Phone system call routingDocumentation: Championed company information sharing by guiding others to use Confluence (internal wiki) to document all internal knowledge in a single location.

Seattle, Wa, Us

Technical support: Provided telephone, email, and remote desktop support for customers with a wide variety of skill levels. Addressed each customer on his or her own level, while maintaining a high standard of clear, patient communication and meeting Service Level Agreements. Software migration: Acted as single point of contact within the company for our CRM software, SalesLogix. Coordinated a major migration to a new customized version, including purchase proposal, planning, feature design, documentation, user training, system upgrade, troubleshooting, and bug tracking. Documentation: Created a suite of documents designed to answer common customer questions and problems. Worked to ensure consistency, clarity, and a high standard of quality throughout our customer communications. Maintained intranet website, using HTML and Javascript. Updated external corporate websites for the marketing team when changes were required quickly.

Dallas, Tx, Us

Technical management: Led system support and testing teams of up to eight people. Performance testing: Evaluated automated test software, implemented new performance test processes and benchmarks, wrote training documentation and test plans.Configuration management: Took over the build and deploy process for our product and changed it from an arcane system to a well-documented and consistent one built with Microsoft Visual Source Safe and UNIX shell scripts (which I maintained and substantially improved). Project management & implementation: Helped to design an internal software product by writing use cases, functional requirements, GUI design, and test conditions. Worked with a small team to support the first production release as on-call technician. Investigated and solved system problems; wrote scripts to facilitate common tasks and system monitoring.

Certificate, Geographic Information Systems

Ba, Cum Laude, Comparative History Of Ideas, Drama