Katelin Dirr Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

Utilized knowledge of historical artifacts and science concepts to educate visitors on key points of interest within the museum.Conducted tours of museum exhibits, customizing tours to maximize group engagement and connection.Performed dissections, handled chemicals, and performed live science experiments while demonstrating lab safety.Identified.

Champaign, Illinois, United States

Coordinated efforts between lesson staff and sales staff to increase lesson registration.Strategized with music staff to improve skills related to program execution and student retention.Inspired beginner musicians to dedicate time to developing a challenging skill.Increased total student registrations by 100% over three months, by identifying service gaps.

Champaign County, Illinois, United States

Leveraged product knowledge to provide solution-oriented, friendly service to customers.Identified areas of personal growth, and pursued expert advice to exceed sales expectations. Trained new employees on product knowledge, customer service skills, and operational procedures.Motivated team with enthusiasm, clear goal setting, and sharing customer success.

Bloomington, Illinois, United States

Lead camps and workshops on animal behavior, adaptations, taxonomy, and best zoo practices.Safely transported animals off-site for educational programming at community sites, indoor and outdoor.Handled animals and artifacts while presenting for groups of up to 200 patrons, answering questions and facilitating animal interaction. Managed day-to-day.

Champaign, Illinois, United States

Coordinated daily activities to ensure the timely completion of tasks within established deadlines.Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.Operated multi-line phone system efficiently while managing high call volume.Developed organizational skills to effectively manage large amounts of.

Urbana-Champaign, Illinois Area

Greeted and welcomed visitors professionally while managing mail distribution, package delivery, and pickup services.Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.Performed data entry and administrative duties such as filing, updating databases, and communicating with building staff.